Douglasville

Wellstar Health System•Marietta, GA

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs and symptoms and provides care under the physician’s direction. Duties include preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, documenting treatment in the medical record, and helping explain patient instructions to patients and families. The Medical Assistant demonstrates the competency and skills needed to serve patients across all ages, from neonates through geriatric patients, and may perform related front-office registration, laboratory testing, and radiology functions in a specialty setting. The position includes clinical and non-clinical work in patient registration, room and equipment preparation, vital signs, patient safety, diagnostic imaging, laboratory testing, patient liaison services, teamwork, professional development, evidence-based practice, and resource planning. The role may also include cross-training team members and precepting Medical Assistants or students.

Requirements

High school diploma or equivalent required.
Basic Life Support certification required; the listed required certifications include BLS, BLS Instructor, and BLS Provisional.
Certified Medical Assistant credential required.
Specific experience in the practice specialty may be required.
Accredited medical assistant program graduate preferred; graduation from a newly formed medical assistant program intending to seek CAAHEP or ABHES accreditation is also preferred.
Work experience in a practice setting preferred.
Radiology experience preferred; training may be provided within the first 60 days.
Phlebotomy certification preferred; training may be provided within the first 60 days.

Nice To Haves

Graduation from an accredited medical assistant program.
Graduation from a newly formed medical assistant program intending to seek CAAHEP or ABHES accreditation.
Work experience in a practice setting.
Radiology experience.
Phlebotomy certification.

Responsibilities

Register patients upon arrival and complete necessary registration operations.
Prepare rooms and equipment and assist physicians with patient treatment.
Obtain vital signs and perform other patient-preparation duties.
Rotate among clinical and non-clinical service areas, including laboratory, X-ray, and front office.
Address patient safety needs and cross-train team members.
Perform radiographic and other diagnostic imaging procedures to assist physicians and the clinical team.
Prepare and position patients for imaging, apply appropriate techniques including radiation protection, obtain ordered views, and process images while checking identification and quality.
Maintain imaging logs, reports, and documentation.
Start laboratory equipment and maintain required daily logs and documentation.
Perform laboratory tests according to orders and instructions, draw blood, and perform point-of-care testing.
Order and stock supplies weekly and perform daily quality-control and cleaning procedures.
Provide relationship-based, patient-centered care adapted to patients’ population-specific and cultural needs.
Partner with patients and, when appropriate, their significant others or families; explain physician instructions and keep patient goals central to the care plan.
Coordinate and document safe, quality patient care through timely documentation and inclusive interdisciplinary communication.
Practice in a fiscally responsible manner and support teamwork and retention of healthcare team members.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
May precept and onboard Medical Assistants or students and serve as a professional role model.
Promote evidence-based safe, quality patient care; participate in value analysis and data collection, raise relevant clinical questions, and consult appropriate experts and resources.
Follow organizational policies, procedures, clinical competencies, and legal, regulatory, accreditation, and professional standards; may serve as a practice Safety Coach.
Plan proactively for patient care across the care continuum and participate in developing protocols and procedures with care managers and other team members.
Support efficient and effective use of human and material resources.