About The Position

The Certified Medical Assistant provides basic technical clinical services and clerical support in the delivery of quality patient care, as directed by licensed staff, a physician, or a mid-level practitioner. The role requires knowledge of growth and development to appropriately care for patients served and compliance with applicable federal, state, and local requirements, as well as Carilion and CMG policies, procedures, and standards. The Medical Assistant provides basic clinical care and performs advanced technical skills for patients of all ages according to established standards. The position gathers and documents patient assessment information and observations for review by licensed staff, prepares patients for provider evaluations, assists with examinations and procedures, supports laboratory and diagnostic testing, and completes clerical and office tasks. The role also maintains clean and safe work areas and documents patient information in the medical record in a timely manner. Oral and parenteral medications may be administered after proof of appropriate education, successful completion of orientation competency validation, and under the direct and immediate supervision of a physician.

Requirements

  • High school diploma or GED.
  • Medical Assistant certification through a recognized national professional association, such as the American Association of Medical Assistants, American Medical Technologists, National Association of Healthcare Professionals, American Registry of Medical Assistants, or National Healthcare Association.
  • Applicants may be hired on provisional status after receiving a letter confirming they have taken the certification exam and received a provisional passing score.
  • AHA BLS-HCP required.
  • Effective communication and problem-solving skills.
  • Effective computer skills for automated systems, including electronic medical records.

Responsibilities

  • Collect patient assessment data, including height, weight, vital signs, chief complaint or symptoms, and current medications, for assessment by licensed staff.
  • Transport patients through the office.
  • Prepare patients for provider evaluation by obtaining specimens, positioning them for exams, listing medications, and assisting with exams and procedures.
  • Maintain work areas, examination and treatment rooms, x-ray rooms, and the lab in a clean and safe manner; restock supplies and instruments; and sterilize reusable equipment as needed.
  • Document patient information in the medical record in a timely manner, including treatment procedures, medication refills, test results, and patient concerns, in compliance with applicable policies and procedures.
  • Observe safety precautions and standards.
  • Assist with laboratory procedures, including collecting urine specimens, collecting and preparing blood samples for reference labs, and accurately labeling specimens with patient identification as ordered by the physician.
  • Perform diagnostic tests, such as EKGs, audiograms, vision testing, and spirometry, as appropriate for assessment by licensed staff.
  • Assist with referral authorizations for specialists and pre-authorizations for testing and ancillary services as directed by licensed staff, a provider, or a mid-level practitioner.
  • Perform clerical and office functions, including greeting patients, assisting with check-in and check-out, updating patient demographic information, answering phones, scheduling appointments, and receiving and relaying messages.
  • Use automated computer systems, including electronic medical records.
  • Perform other basic technical clinical and clerical duties related to practice operations for which training has been provided.
  • Administer oral and parenteral medications after submitting proof of appropriate education, successfully completing orientation competency validation, and under the direct and immediate supervision of a physician.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Employer-funded pension plan, vested after five years.
  • Voluntary 403B.
  • Paid time off accrued from day one.
  • Onsite fitness studios and discounts to Carilion Wellness centers.
  • Access to the Personify Health health and wellness app.
  • Childcare discounts.
  • Continued education and training.
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