The Medical Assistant (MA) supports physicians and other healthcare professionals by performing clinical and administrative tasks that help ensure efficient patient care in a fast-paced medical setting. Working under the direction of the Nurse Supervisor and/or Practice/Office Manager, the MA gathers and records vital signs and other pertinent patient information, prepares patients for exams, assists with treatments, coordinates tests and follow-up care, and records treatment in the medical record. The MA anticipates and responds appropriately to patient needs and symptoms, prioritizing patient safety and experience, and demonstrates competency in serving patients of all ages. The role provides relationship-based, patient-centered care adapted to patients’ cultural diversity and population-specific characteristics. The MA prepares patients, rooms, and equipment; assists physicians and advanced practice providers with treatment; carries out orders; responds to requests outside visits; and may support front-office operations such as check-in, check-out, and scheduling. The MA follows applicable clinical guidelines, laws, regulations, organizational policies, and competency standards. The position collaborates with providers, nurses, and clinical staff, participates in huddles, meetings, quality improvement, and professional development, and may help onboard or train team members, trainees, or students. The MA also uses supplies responsibly, reports low stock, may provide coverage for absences, and performs other assigned duties.
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Job Type
Full-time
Education Level
High school or GED