About The Position

Mercy Health is hiring for its Physicians Cardiology department. The posting describes the Certified Medical Assistant role as a key member of the care team who works closely with physicians to deliver patient care within the Medical Assisting scope and applicable state guidelines. The CMA reviews and updates health records, measures vital signs, and prepares treatment rooms for examinations. The role also involves greeting patients and community members respectfully, preparing charts for visits, and performing clerical duties as needed. The position is scheduled for 40 hours per week on the day shift. A high school diploma or GED is required, along with an active Medical Assisting certification from an accepted certifying organization. One year of medical assistant healthcare experience and two years of physician-office clerical experience are preferred but not required.

Requirements

  • High school degree or GED.
  • Active Medical Assisting certification from an accepted organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NRCMA (National Association for Health Professionals), or NCMA (National Center for Competency Testing).
  • If unable to obtain Medical Assistant certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
  • Basic computer and problem-solving skills, with excellent communication and interpersonal skills.
  • Ability to engage with staff and patients professionally.

Nice To Haves

  • One year of medical assistant healthcare experience.
  • Two years of clerical experience in a physician’s office.
  • BLS Basic Life Support certification from the American Heart Association is preferred at hire for BSMH locations; it is required before independent patient care there. It is required at hire for Roper St. Francis Healthcare locations.

Responsibilities

  • Provide respectful customer service to patients and community members.
  • Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
  • Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
  • Perform departmental clerical duties, such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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