Clinical Technician Jobs

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Clinical Technician

Midwest Vision Partners•Lansing, MI

About The Position

The Clinical Technician, also referred to as an Ophthalmic Technician, participates in patient care in a clinic setting. The technician welcomes patients, explains what to expect during appointments, escorts patients to exam rooms, and performs ophthalmic diagnostic tests and procedures before the physician sees them. The role also includes accurately documenting and updating patient records, assisting physicians with procedures, educating patients, and maintaining the clinic environment, including sterilization and cleaning. The schedule is Monday through Friday, 8:00 AM–5:00 PM. Travel to other locations may be required, with mileage reimbursement eligibility.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license and ability to drive a motor vehicle.
  • Ability to stand or sit for extended periods and lift up to 50 pounds.

Nice To Haves

  • Electronic Medical Records (EMR) experience.
  • Knowledge of medical terminology.
  • Entry-level candidates are considered; typical experience is 0–3 years.

Responsibilities

  • Greet patients, explain what to expect during appointments, escort them to exam rooms, and communicate delays or other changes.
  • Gather patient information and enter it into the electronic medical records system.
  • Document the patient's chief complaint, present illness, and past medical history, and accurately record information according to established standards and physician requirements.
  • Perform ophthalmic diagnostic tests and procedures, including visual acuity, tonometry, and lensometry.
  • Conduct tests and measure eye muscle function, pupil size, and reactivity.
  • Apply eye drops to anesthetize, dilate, or medicate eyes.
  • Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
  • Educate patients on medication administration and pre- and post-operative instructions as directed by physicians.
  • Scribe for physicians as needed.
  • Protect confidential patient information, safeguard medical records, and complete diagnostic and procedure coding in accordance with HIPAA requirements.
  • Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
  • Maintain basic knowledge of eye anatomy, diseases, symptoms, and ocular medications; stay current with technologies and medications and answer general patient questions.
  • Maintain the clinic environment, including sterilization and cleaning.
  • Assist team members and complete other special projects as requested.

Benefits

  • Competitive wages.
  • Medical, dental, life, and short- and long-term disability insurance.
  • Generous paid time off (PTO) program.
  • Seven company-paid holidays.
  • 401(k) retirement plan with company match.
  • Uniform reimbursement.
  • Mileage reimbursement when traveling to other locations.

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