Clinical Technician I

Midwest Vision Partners • Stow, OH

4d

About The Position

The Clinical Technician I, also referred to as an Ophthalmic Technician, participates in patient care in a clinic setting. The technician greets patients, explains what to expect during their appointment, escorts them to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them. The role also includes documenting patient information, maintaining a clean clinic environment, and supporting physicians and other team members.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods and lift up to 50 pounds.

Nice To Haves

• Electronic Medical Records (EMR) experience.
• Knowledge of medical terminology.

Responsibilities

• Greet patients, explain what to expect during appointments, escort them to exam rooms, and communicate delays or other changes.
• Gather patient information and enter it accurately into the electronic medical records system.
• Document the patient's chief complaint, present illness, and past medical history according to established standards and physician requirements.
• Perform diagnostic ophthalmic tests and procedures, including visual acuity, tonometry, lensometry, and assessments of eye muscle function, pupil size, and reactivity.
• Apply eye drops to anesthetize, dilate, or medicate eyes.
• Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
• Educate patients on medication administration and pre- and post-operative instructions as directed by physicians.
• Scribe for physicians as needed.
• Protect patient confidentiality and safeguard medical records in accordance with HIPAA requirements; complete diagnostic and procedure coding.
• Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
• Maintain basic knowledge of eye anatomy, disease, symptoms, and ocular medications, and stay current with technologies and medications to answer general patient questions.
• Maintain the clinic environment, including sterilization and cleaning.
• Assist team members and complete other special projects as requested.

Benefits

• Competitive wages.
• Medical, dental, life, and short- and long-term disability insurance.
• Paid time off (PTO) program.
• Seven company-paid holidays.
• 401(k) retirement plan with company match.
• Uniform reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED