Clinical Technician I

Midwest Vision Partners•Kent, OH
•Onsite

About The Position

The Clinical Technician I, described in the posting as an Ophthalmic Technician, participates in patient care in a clinic setting. The technician welcomes patients, explains what to expect during appointments, escorts patients to exam rooms, and performs ophthalmic diagnostic tests and procedures before the physician sees them. The position maintains accurate patient records and helps maintain a clean clinic environment, including sterilization and cleaning. The schedule is Monday, Wednesday, Thursday, and Friday from 7:15 AM to 5:00 PM, with no weekends. Tuesdays are scheduled from 7:15 AM to 7:00 PM, with a rotating late shift between offices. The role requires the ability to commute to the Kent, Stow, and Akron Fairlawn offices as needed.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license and ability to drive a motor vehicle.
  • Ability to stand or sit for extended periods and lift up to 50 pounds.

Nice To Haves

  • Electronic Medical Records (EMR) experience.
  • Knowledge of medical terminology.

Responsibilities

  • Greet patients, explain what to expect during their visit, escort them to exam rooms, and communicate delays or other changes.
  • Gather patient information and enter it accurately into the electronic medical records system.
  • Document the patient's chief complaint, present illness, and past medical history according to established standards and physician requirements.
  • Perform ophthalmic diagnostic tests and procedures, including visual acuity, tonometry, lensometry, and tests of eye muscle function, pupil size, and reactivity.
  • Apply eye drops to anesthetize, dilate, or medicate eyes.
  • Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
  • Educate patients about medication administration and pre- and post-operative instructions as directed by physicians.
  • Scribe for physicians as needed.
  • Safeguard medical records and patient confidentiality, complete diagnostic and procedure coding, and follow HIPAA requirements.
  • Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
  • Maintain basic knowledge of eye anatomy, disease, symptoms, and ocular medications; stay current with technologies and medications and answer general patient questions.
  • Help team members and complete special projects as requested.
  • Maintain the clinic environment, including sterilization and cleaning.

Benefits

  • Competitive wages.
  • Robust benefit package including medical, dental, life, and short- and long-term disability insurance.
  • Generous paid time off (PTO) program.
  • Seven company-paid holidays.
  • 401(k) retirement plan with company match.
  • Uniform reimbursement.
  • An organization focused on People, Passion, Purpose, and Progress.
  • Inspirational culture.
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