Clinical Technician I

Midwest Vision Partners•Jackson, MI

4d•Onsite

About The Position

The Clinical Technician I, described in the posting as an Ophthalmic Technician, participates in patient care in a clinic setting. The technician greets patients, explains what to expect during appointments, escorts patients to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them, such as visual acuity, tonometry, and lensometry. The technician maintains accurate patient charts and records and helps maintain the clinic environment, including sterilization and cleaning. This position is scheduled Tuesday, Wednesday, and Thursday from 8 a.m. to 5 p.m., with no weekends or holidays. It is an entry-level role, typically requiring 0–3 years of experience.

Requirements

High school diploma or GED equivalent.
Valid driver's license and ability to drive a motor vehicle.
Ability to stand or sit for extended periods and lift up to 50 pounds.

Nice To Haves

Electronic medical records (EMR) experience.
Knowledge of medical terminology.

Responsibilities

Greet patients, explain what to expect during visits, escort them to exam rooms, and communicate delays or other changes.
Gather patient information and enter it accurately into the electronic medical records system.
Document the patient's chief complaint, present illness, and past medical history according to established standards and physician requirements.
Perform diagnostic ophthalmic tests and procedures, including visual acuity, tonometry, and lensometry; conduct tests measuring eye muscle function, pupil size, and reactivity.
Apply eye drops to anesthetize, dilate, or medicate the eyes.
Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
Educate patients about medication administration and pre- and post-operative instructions as directed by physicians.
Scribe for physicians as needed.
Safeguard medical records and confidential patient information, complete diagnostic and procedure coding, and follow HIPAA requirements.
Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
Maintain the clinic environment, including sterilization and cleaning.
Demonstrate basic knowledge of eye anatomy, diseases, symptoms, and ocular medications; stay current with technologies and medications and answer general patient questions.
Assist team members and complete other special projects as requested.