Clinical Technician I

Midwest Vision Partners•Jackson, MI

About The Position

The Clinical Technician I, described in the posting as an Ophthalmic Technician, participates in patient care in a clinic setting. The technician greets patients, explains what to expect during appointments, escorts patients to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them. The role also supports minor procedures and treatments, maintains accurate patient records, and helps keep the clinic environment clean and sterile. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with no weekends or holidays.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license and ability to drive a motor vehicle.
  • Ability to stand or sit for extended periods and lift up to 50 pounds.

Nice To Haves

  • Electronic Medical Records (EMR) experience.
  • Knowledge of medical terminology.
  • Basic knowledge of eye anatomy, disease, symptoms, and ocular medications.

Responsibilities

  • Greet patients, explain what to expect during their visit, escort them to exam rooms, and communicate delays or other changes.
  • Gather patient information and enter it accurately into the electronic medical records system.
  • Document the patient's chief complaint, present illness, and past medical history according to established standards and physician requirements.
  • Perform diagnostic ophthalmic tests, including visual acuity, tonometry, and lensometry, and measure eye muscle function, pupil size, and reactivity.
  • Apply eye drops to anesthetize, dilate, or medicate the eyes.
  • Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
  • Educate patients on medication administration and pre- and post-operative instructions as directed by physicians.
  • Scribe for the physician as needed.
  • Safeguard medical records and maintain patient confidentiality in accordance with HIPAA requirements; complete diagnostic and procedure coding.
  • Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
  • Maintain the clinic environment, including sterilization and cleaning.
  • Stay current with technologies and medications and answer general patient questions.
  • Assist team members and complete other special projects as requested.

Benefits

  • Competitive wages.
  • Medical, dental, life, and short- and long-term disability insurance.
  • Paid time off (PTO) program.
  • Seven company-paid holidays.
  • 401(k) retirement plan with company match.
  • Uniform reimbursement.
  • Inspirational culture.
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