Clinical Technician I

Midwest Vision Partners•Kent, OH

4d•Onsite

About The Position

The Clinical Technician I, described in the posting as an Ophthalmic Technician, participates in patient care in a clinic setting. The technician greets patients, explains what to expect during their appointments, escorts them to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them. The role also includes documenting and updating patient records accurately and maintaining the clinic environment, including sterilization and cleaning. The schedule is Monday, Wednesday, Thursday, and Friday from 7:15 AM to 5:00 PM, with no weekends. Tuesdays are scheduled from 7:15 AM to 7:00 PM, with a rotating late shift between offices. The employee must be able to commute to the Kent, Stow, and Akron Fairlawn offices as needed.

Requirements

High school diploma or GED equivalent.
Valid driver's license and ability to drive a motor vehicle.
Ability to stand or sit for extended periods and lift up to 50 pounds.
Typical experience is 0–3 years.

Nice To Haves

Electronic Medical Records (EMR) experience.
Knowledge of medical terminology.

Responsibilities

Greet patients, explain what to expect during visits, escort patients to exam rooms, and communicate delays or other changes.
Gather patient information and enter it into the electronic medical records system.
Document the patient's chief complaint, present illness, and past medical history, and record information according to established standards and physician requirements.
Perform diagnostic ophthalmic tests and procedures, including visual acuity, tonometry, and lensometry.
Conduct tests and measure eye muscle function, pupil size, and pupil reactivity.
Apply drops to anesthetize, dilate, or medicate eyes.
Assist with minor surgery procedures, intraocular injections, and laser treatments in exam or treatment rooms, including preparing patients for sterile procedures.
Educate patients about medication administration and pre- and post-operative instructions as directed by physicians.
Scribe for physicians as needed.
Safeguard confidential patient information and medical records, complete diagnostic and procedure coding, and follow HIPAA requirements.
Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
Maintain basic knowledge of eye anatomy, disease, symptoms, and ocular medications, and stay current with technologies and medications to answer general patient questions.
Maintain the clinic environment, including sterilization and cleaning.
Assist team members and complete other special projects as requested.