Clinical Technician I

Midwest Vision Partners • Stow, OH

3d

About The Position

The Ophthalmic Technician participates in patient care in a clinic setting. The technician greets patients, explains what to expect during appointments, escorts patients to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them. The role also involves accurate charting and maintaining the clinic environment, including sterilization and cleaning.

The technician gathers patient information and documents it in the electronic medical record (EMR), explains visit procedures and communicates delays or changes, records medical histories and chief complaints, and performs eye-related measurements and tests. The position supports minor surgery, intraocular injections, and laser treatments; provides medication and pre- and post-operative education as directed by physicians; and may scribe for physicians. The technician safeguards confidential patient records and helps address patient concerns.

The schedule is Monday through Friday with no weekends. Start times are staggered between 7:15 AM and 8:00 AM, with the regular day ending at 5:00 PM. Once per month, a shift ends at 6:00 PM, and once per month a shift ends between 7:30 PM and 8:00 PM. This is an entry-level position, typically requiring 0–3 years of experience.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods and lift up to 50 pounds.
• Typically 0–3 years of experience.
• Basic knowledge of eye anatomy, disease, symptoms, and ocular medications.

Nice To Haves

• Electronic Medical Records (EMR) experience.
• Knowledge of medical terminology.

Responsibilities

• Greet patients, explain what to expect during appointments, and escort them to exam rooms.
• Perform diagnostic ophthalmic tests and procedures, including visual acuity, tonometry, and lensometry.
• Gather patient information and accurately enter it into the EMR according to established standards and physician requirements.
• Communicate visit expectations, delays, and other changes to patients.
• Document the patient's chief complaint, present illness, and past medical history.
• Conduct tests and measure eye muscle function, pupil size, and pupil reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes.
• Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
• Educate patients on medication administration and pre- and post-operative instructions as directed by physicians.
• Scribe for physicians as needed.
• Safeguard medical records and confidential patient information, and complete diagnostic and procedure coding in accordance with HIPAA requirements.
• Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
• Maintain the clinic environment, including sterilization and cleaning.
• Stay current with technologies and medications and answer general patient questions.
• Assist team members and complete other special projects as requested.

Benefits

• Competitive wages.
• Medical, dental, life, and short- and long-term disability insurance.
• Generous paid time off (PTO) program.
• Seven company-paid holidays.
• 401(k) retirement plan with company match.
• Uniform reimbursement.
• An organization focused on People, Passion, Purpose, and Progress.
• Inspirational culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED