Chief Operating Officer Jobs

About The Position

Requirements

• 3–5 years of experience in food service operations, warehouse/dock management, or related fields.
• Supervisory or management experience.
• Strong knowledge of food safety and sanitation standards.
• Experience with inventory management, supply chain coordination, or logistics.
• Excellent organizational, analytical, and communication skills.
• Valid driver’s license (with good driving record) and proof of insurance.

Nice To Haves

• ServSafe or equivalent food safety certification.
• Experience with inventory or production tracking systems.
• Background in high‑volume food production, distribution, or nonprofit service environments.

Responsibilities

• Develop and implement operational strategies that improve efficiency, reduce waste, and strengthen workflow across kitchen and dock operations.
• Establish performance metrics, monitor outcomes, and adjust processes to meet organizational goals.
• Lead long‑term planning for equipment, staffing, production capacity, and infrastructure needs.
• Drive continuous improvement initiatives using data, feedback, and industry best practices.
• Ensure alignment between kitchen, warehouse, and logistics functions to support seamless service delivery.
• Develop relationships with other non-profits to ensure stewardship of our resources and community partnerships.
• Ensure compliance with all food safety, sanitation, OSHA, USDA, and local health regulations.
• Oversee quality assurance systems to maintain consistency, safety, and accuracy in production and inventory handling.
• Lead internal and external inspections; develop corrective action plans and ensure timely follow‑through.
• Oversee inventory flow, storage systems, and documentation to maintain accurate, efficient, and compliant operations.
• Develop and refine receiving, staging, and distribution processes to support timely and accurate movement of goods.
• Monitor inventory levels and collaborate with purchasing to forecast needs and prevent shortages or overstock.
• Build and maintain partnerships with vendors, transportation partners, and local nonprofits to support material assistance and resource optimization.
• Analyze waste, spoilage, and shrink trends; implement strategies to reduce loss.
• Supervise, coach, and develop kitchen and dock staff, fostering a culture of accountability, teamwork, and continuous learning.
• Ensure all employees and volunteers receive training on safety procedures, operational standards, and organizational policies.
• Conduct performance evaluations and support professional growth.
• Maintain high standards of workplace safety, sanitation, and facility organization.
• Oversee equipment maintenance planning and coordinate repairs or replacements as needed.
• Ensure safe traffic flow and dock operations through clear procedures and staff training.
• Support organizational initiatives and cross‑functional projects as assigned.
• Perform other duties as needed to advance operational excellence and organizational mission.