Chief Operating Officer

WHEDco•New York, NY

4d•$175,000 - $200,000•Hybrid

About The Position

WHEDco seeks a mission-focused, strategic, and process-minded Chief Operating Officer to join its Executive Team. Reporting to the President, the COO will strengthen internal operations, develop and implement systems to deepen the organization’s impact, and build staff capacity. The COO will directly supervise the Housing and Real Estate, IT, and Bronx CookSpace Incubator Kitchen departments, while providing leadership across the organization as needed. The role leads internal operations and collaborates with the Executive and VP Teams on three-year strategic plans. It also partners with finance and development leaders on annual operating and capital budgets; oversees the organization’s affordable housing portfolio, asset management, and capital projects; supervises Bronx CookSpace operations and service development; and engages with the Board of Directors and housing-affiliate boards. This is a hybrid, full-time, exempt position requiring regular on-site presence at WHEDco housing developments and/or program sites in the Bronx. The salary range is $175,000–$200,000 per year, with benefits and salary based on experience.

Requirements

At least 15 years of professional experience overall.
At least five years of senior-leadership experience supervising seasoned staff.
Expertise in organizational management, including finance and systems.
Demonstrated experience in strategic planning, budgeting, business analysis, information systems, and marketing.
Excellent financial modeling and quantitative analysis skills.
Exceptional communication and interpretive skills.
High integrity and emotional intelligence, along with strong interpersonal skills.
Excellent, adaptive leadership skills and ability to collaborate with a diverse group of individuals.
Experience managing and retaining high-performing team members and providing professional development opportunities that promote individual, interpersonal, and organizational growth.
Experience managing and leading within a values-driven organization.
Strong commitment to WHEDco’s mission and core values.

Nice To Haves

Experience with government affordable housing programs and/or asset management is strongly preferred.

Responsibilities

Partner with the Executive and VP Teams to develop and implement three-year strategic plans.
Partner with the General Counsel on risk management and oversight of the agency’s retirement plans.
Collaborate with the Chief Financial Officer and Senior Vice President, Development and External Affairs, to develop and monitor annual operating and capital budgets.
Serve as an internal organizational leader, ensuring smooth day-to-day operations.
Assist with grant requests and budget documentation.
Lead the Housing and Real Estate team to strengthen the physical and financial health of the organization’s three mixed-use affordable housing buildings.
Provide leadership and oversight support for capital projects throughout the real estate portfolio.
Review legal agreements and covenants for compliance with regulatory agreements; monitor cash and reserve accounts; and manage timely compliance reporting.
Report to tax credit investors, joint venture partners, government regulators, and auditors as needed.
Review property and casualty insurance and other portfolio insurance coverage, and collaborate on risk management and minimization.
Work with the CFO and Fiscal department to integrate real estate accounting and reporting into organization-wide systems.
Serve as the main liaison to the outside auditor of housing affiliates’ fiscal policies and practices.
Manage commercial leases and sub-leases.
Supervise the Bronx CookSpace team and strengthen its day-to-day operations and internal processes.
Formalize Bronx CookSpace service offerings, including Technical Assistance and Workshops, in partnership with staff in other Small Business Support initiatives.
Shepherd key relationships with large-scale members and government agencies.
Liaise with Board of Directors members, particularly the Housing Committee; present at quarterly Board meetings; and participate in quarterly Board Committee meetings.
Serve on the boards of the HDFCs within WHEDco’s Housing Portfolio.