Certified Pharmacy Technician Jobs

About The Position

Requirements

• PTCB or ExCPT certification, except in Puerto Rico.
• At least one year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Willingness to obtain active immunization certification within 90 days of hire, except in specified Community Specialty Pharmacy, Health System Pharmacy, or collective-bargaining-covered locations.

Nice To Haves

• Prior work experience with Walgreens.
• Basic math skills, including counting, measuring, and weighing medications.
• Basic PC skills, such as starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving and printing files, and accessing information online.
• Knowledge of store inventory control.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, and model customer service best practices.
• Build relationships with valuable customers and provide help locating over-the-counter products.
• Assist in the practice of pharmacy under pharmacist supervision and comply with the Walgreen Co. Pharmacy Code of Conduct and applicable policies.
• Use pharmacy systems to enter patient and drug information, fill prescriptions, verify medication, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining pharmacy workflow.
• Report prescription errors immediately and follow company procedures for pharmacy errors and the Quality Improvement Program.
• Follow Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales, collect and handle cash, and perform assigned cash-register duties.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection practices and file claims for Rx-drug shipment overages, shortages, order errors, or damaged goods.
• Support the Pharmacy Manager and Staff Pharmacist in analyzing and improving pharmacy financial, customer-service, and inventory performance data, including reviewing Rx KPIs with the Store Manager and Healthcare Supervisor.
• May assist pharmacists with clinical services, including collecting and labeling blood or urine samples, and coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with local healthcare providers and support outreach to medical providers, health groups, and care facilities.
• Support execution of the Pickup program.
• Help maintain the Pharmacy Department’s supplies, cleanliness, order, and appearance.
• Coach pharmacy technicians and cashiers on correct processes and tools to improve pharmacy efficiency.
• Comply with company policies, maintain respectful coworker relationships, and complete special assignments and other assigned tasks.
• Maintain PTCB or ExCPT certification through the designated training program and/or state-required certification or registration.
• Attend requested training, complete PPLs, obtain continuing education credits, and maintain knowledge of healthcare and pharmacy developments.

Benefits

• Benefits are referenced at jobs.walgreens.com/benefits; specific benefits are not listed in the posting.