Certified Pharmacy Technician

Heartland Community Health Center•Lawrence, KS

13d

About The Position

The Certified Pharmacy Technician assists the pharmacist in providing patients with friendly, efficient, and timely pharmaceutical services. The technician also assists the Lead Pharmacy Technician with inventory maintenance as needed and supports prescription filling, patient service, medication access, and pharmacy operations. The role follows Heartland Community Health Center policies and procedures and maintains patient confidentiality in accordance with organizational policy and HIPAA requirements. This is a full-time, non-exempt hourly position paying $19.50–$25.50, with a $500 sign-on bonus. The schedule is Monday through Friday with rotating Saturdays and may be altered by supervisors as needed to complete the expected duties.

Requirements

High school diploma or equivalent.
Kansas Pharmacy Technician License.
National certification by taking and passing the PTCE.
Maintain continuing education as required.
Customer-service orientation and a patient-centered focus that promotes minimizing barriers to patients obtaining medications.
Social and cultural sensitivity appropriate to an ethnically and economically diverse patient and employee base.
Knowledge of the rationale for appropriate patient care.
Ability to maintain good interpersonal relationships with coworkers and other members of the healthcare team and organization.
Ability to communicate through appropriate channels and follow the proper chain of command for patient complaints.
Ability to stay organized, manage and prioritize tasks to meet deadlines, adapt positively to change, and work as part of a team.
Computer skills to navigate Microsoft products, a pharmacy management system, and EHR software.
Organizational skills.
Ability to handle emergency situations calmly and effectively.
Courtesy and respect when interacting with patients and family members.
Ability to maintain patient confidentiality in accordance with organizational policies and procedures and HIPAA requirements.
Good spoken and written communication skills.
Ability to work well with others in a close environment.
Knowledge of prior authorizations and prescription insurance billing.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Sufficient visual acuity to operate equipment common to the position.
Ability to read, write, and speak English.
Sufficient hearing to communicate effectively with people in person or by telephone.
Ability to stand, sit, and ambulate, with dexterity in the hands.
Ability to move regularly, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
Ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Nice To Haves

At least five years of pharmacy experience preferred.
eClinicalWorks experience preferred.

Responsibilities

Interact face to face with the public and staff, actively engaging and finding ways to assist patients in accessing medications.
Assist the Lead Pharmacy Technician with inventory, including ordering, applying orders, returns, shelving, and managing on-hand quantities and overstock.
Facilitate recall information to patients as needed.
Operate the cash register, handle cash and other payment tenders such as vouchers, debit cards, and credit cards, and balance registers.
Answer the telephone and respond to questions and requests.
Maintain and update referral documentation.
Maintain clinic medication orders.
Perform duties, services, and documentation in full compliance with Heartland Community Health Center policies and procedures.
Maintain and apply knowledge of the 340B program, sliding fee scale, and referral prescriptions.
Assist the Director of Pharmacy with 340B program compliance as necessary.
Assist the pharmacist with filling new and refill prescriptions.
Prepare prescriptions for delivery or mailing as needed.
Assist the pharmacist with MTM as needed.
Perform additional duties as assigned.