Certified Pharmacy Technician Jobs

About The Position

Requirements

• PTCB or ExCPT certification, except in Puerto Rico.
• At least one year of experience as a pharmacy technician in a retail or hospital setting.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Willingness to obtain active immunization certification within 90 days of hire, except in specified Community Specialty Pharmacy, Health System Pharmacy, or collectively bargained locations.

Nice To Haves

• Prior work experience with Walgreens.
• Basic math skills, including counting, measuring, and weighing medications.
• Basic personal-computer skills, such as starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving and printing files, and accessing information online.
• Knowledge of store inventory control.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, model customer-service practices, and build relationships with valuable customers.
• Assist in the practice of pharmacy under pharmacist supervision and comply with the Walgreen Co. Pharmacy Code of Conduct and applicable policies.
• Use pharmacy systems to enter patient and drug information; fill prescriptions by retrieving, counting, and pouring medications; verify medication accuracy; and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company procedures for pharmacy errors and the Quality Improvement Program.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales, collect and handle cash as required, and help customers locate over-the-counter products.
• Handle telephone calls that do not require a pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• Support the Pharmacy Manager and Staff Pharmacist in analyzing and improving pharmacy financial, customer-service, and inventory performance, including reviewing prescription KPIs with the Store Manager and Healthcare Supervisor.
• May assist pharmacists with clinical services, including collecting and labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help develop and maintain relationships with local medical professionals and health organizations through provider outreach and detailing.
• Support execution of the Pickup program.
• Help maintain the pharmacy’s supplies, cleanliness, and orderly appearance.
• Coach pharmacy technicians and cashiers on processes and tools to improve pharmacy efficiency.
• Follow company policies and procedures and maintain respectful coworker relationships.
• Complete special assignments and other tasks as assigned.
• Maintain PTCB or ExCPT certification through the designated training program and/or maintain state-required certification or registration.
• Attend training, complete manager-requested PPLs, earn continuing education credits, and maintain healthcare and pharmacy knowledge.