Non-Certified Pharmacy Technician

Hy-Vee, Inc.•Milan, IL

15d•$16 - $19•Onsite

About The Position

Hy-Vee is seeking a customer-service-oriented Non-Certified Pharmacy Technician to gain hands-on experience supporting pharmacists while working toward national technician certification. The role assists with prescription preparation and distribution, prescription processing, insurance billing, inventory, and customer service. It is based in a fast-paced retail pharmacy and involves handling multiple tasks throughout each shift. Training is provided to support a safe work environment.

Requirements

Must be at least 18 years old.
High school diploma or equivalent required.
Must be working toward licensed technician certification through a certified national program.
Must maintain discretion and integrity when handling confidential patient information.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.

Nice To Haves

Previous experience as a pharmacy clerk.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist's expertise or judgment.
Accept written prescription orders and telephone refill requests at the supervising pharmacist's discretion.
Contact doctor's offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information needed to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as allowed by law and with required certification where applicable.
Maintain cleanliness of the pharmacy and dispensing area.
Protect the confidentiality of customers' private medical information in accordance with HIPAA.
Comply with statutes and regulations pertaining to pharmacy technicians.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas as needed and take on assigned special projects.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.