Non-Certified Pharmacy Technician
About The Position
Hy-Vee is seeking a customer-focused, detail-oriented Non-Certified Pharmacy Technician with immunization certification to support pharmacists in preparing and distributing prescription medications and administering vaccines as allowed by law. The role includes prescription processing, insurance billing, inventory, and customer service while the employee works toward national technician certification. The technician helps patients and customers while maintaining accurate records, protecting confidential medical information, and following pharmacy laws and regulations. This is a fast-paced retail pharmacy position involving multiple tasks during each shift, such as filling prescriptions, answering telephone calls, and assisting customers. The role includes frequent standing and walking, repetitive reaching and bending, and potential exposure to bloodborne pathogens, sharps, hazardous chemicals, solvents, and hazardous drugs. Training is provided to support a safe work environment, and following pharmacy policies and procedures is essential to minimizing risk.
Requirements
- High school diploma or equivalent.
- Working toward licensed technician certification through a certified national program.
- CPR and Immunization Certification, with continuing education requirements maintained to keep certification active.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
- Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning duties.
- Employment is contingent upon successfully completing a pre-employment drug screen.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
- Vaccination certification as required by law where applicable.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise and judgment.
- Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies and log invoices as needed.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law and in accordance with CPR and Immunization Certification requirements.
- Maintain cleanliness in the pharmacy and dispensing area.
- Protect the confidentiality of customers’ private medical information in accordance with HIPAA.
- Follow statutes and regulations applicable to pharmacy technicians.
- Work with co-workers to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
