Non-Certified Pharmacy Technician
About The Position
Hy-Vee is seeking a Non-Certified Pharmacy Technician to gain hands-on experience supporting pharmacists in preparing and distributing prescription medications while working toward national technician certification. The role includes prescription processing, insurance billing, inventory support, and customer service in a retail pharmacy. The position is suited to someone who is detail-oriented, eager to learn, and interested in helping customers and developing a pharmacy career. The work takes place in a fast-paced retail pharmacy and involves handling multiple tasks throughout a shift, such as filling prescriptions, answering telephone calls, and assisting customers. The role includes occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability are advised that exposure may cause acute and chronic effects. Following pharmacy policies and procedures is essential to minimizing risk, and safety training is provided. The anticipated starting wage is $15.50 to $19.30 per hour, depending on experience. Employment is contingent upon successfully completing a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Working toward licensed technician certification through a certified national program.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
- Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
- Successful completion of a pre-employment drug screen is required for employment.
Nice To Haves
- Previous experience as a pharmacy clerk is preferred.
- Vaccination certification is required if administering vaccines, as required by law.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist's expertise and judgment.
- Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
- Contact doctors' offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law, with required certification where applicable.
- Maintain the cleanliness of the pharmacy and dispensing area.
- Protect the confidentiality of customers' private medical information in accordance with HIPAA.
- Adhere to statutes and regulations pertaining to pharmacy technicians.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other areas of the store as needed and take on special projects as assigned.
- Maintain personal hygiene and comply with dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
