Non-Certified Pharmacy Technician
About The Position
Hy-Vee is seeking a customer-service-oriented Non-Certified Pharmacy Technician to gain hands-on experience while working toward national technician certification. The technician supports pharmacists in preparing and distributing prescription medications and assists with prescription processing, insurance billing, inventory, and customer service. This is a fast-paced retail pharmacy role involving multiple tasks throughout a shift, such as filling prescriptions, answering the telephone, and assisting customers. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent required.
- Working toward licensed technician certification through a certified national program required.
- Able to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Able to perform arithmetic, algebraic, and geometric calculations accurately.
- Able to compose original correspondence, follow technical manuals, and evaluate technical data.
- Able to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Able to maintain discretion and integrity when handling confidential patient information.
- Vaccination certification required if administering vaccines, as required by law.
Nice To Haves
- Previous experience as a pharmacy clerk preferred.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise and judgment.
- Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information required to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies, and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law, with required certification where applicable.
- Maintain the cleanliness of the pharmacy and dispensing area.
- Protect customers’ confidential medical information in accordance with HIPAA.
- Follow statutes and regulations pertaining to pharmacy technicians.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other areas of the store as needed and take on special projects as assigned.
- Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
