Specialty Rx Certified Pharmacy Technician - Full Time - Wolf River

West Cancer Center•Germantown, TN

13d

About The Position

The Specialty Pharmacy Technician works alongside pharmacists to help ensure medications are safe, effective, and accurately prepared for patients. The role includes locating, dispensing, packing, and labeling prescribed medications for pharmacist review before dispensing. The technician may also support administrative operations, including processing insurance claims, maintaining inventory, filing paperwork, and providing customer service. Success in this role requires reliability, attention to detail, strong communication skills, and computer proficiency in a fast-paced healthcare setting.

Requirements

High school diploma or equivalent.
2–3 years of retail pharmacy experience and/or training, or an equivalent combination of education and experience.
PTCB certification or equivalent and registration with the Tennessee State Board of Pharmacy.
Excellent organizational, follow-up, and problem-solving skills.
Strong verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with computers, scanners, and pharmacy applications.
Strong knowledge of medications, dosage measurement, pharmacy law, and medical terminology.
Ability to perform basic arithmetic operations: addition, subtraction, multiplication, and division.
Strong attention to detail, reliability, and ability to work independently.
Ability to analyze situations, respond quickly, and work effectively as part of a team.
Commitment to patient confidentiality, professionalism, and maintaining effective workplace relationships.

Responsibilities

Receive prescriptions and check their validity.
Process prescriptions electronically, ensuring the information is accurate and complete.
Locate, select, and measure appropriate medications and dosages.
Maintain prescription records and accurately file physician orders.
Sort, stock, and monitor pharmacy inventory.
Answer patient and healthcare-provider inquiries, referring complex issues to the pharmacist.
Research and resolve claims issues, including rejected insurance claims, while providing timely and accurate customer service.
Follow safety and regulatory requirements and maintain a clean, safe pharmacy environment.
Provide courteous and prompt customer service by phone.
Triage and prioritize requests effectively.
Check medication expiration dates regularly.
Attend staff meetings as scheduled.
Perform additional duties as assigned.