Specialty Rx Certified Pharmacy Technician - Full Time - Wolf River

West Cancer Center•Germantown, TN

13d

About The Position

The Specialty Pharmacy Technician works alongside pharmacists to ensure medications are safe, effective, and accurately prepared for patients. The role includes locating, dispensing, packing, and labeling prescribed medications for pharmacist review before dispensing. The technician may also process insurance claims, maintain inventory, file paperwork, and provide customer service. The position calls for reliability, attention to detail, strong communication, and computer proficiency in a fast-paced healthcare setting.

Requirements

High school diploma or equivalent.
Two to three years of retail pharmacy experience and/or training, or an equivalent combination of education and experience.
PTCB certification or equivalent and registration with the Tennessee State Board of Pharmacy.
Excellent organizational, follow-up, and problem-solving skills.
Strong verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with computers, scanners, and pharmacy applications.
Strong knowledge of medications, dosage measurement, pharmacy law, and medical terminology.
Ability to perform basic math operations: addition, subtraction, multiplication, and division.
Strong attention to detail, reliability, and ability to work independently.
Ability to analyze situations, respond quickly, and work effectively as part of a team.
Commitment to patient confidentiality, professionalism, and effective workplace relationships.

Responsibilities

Receive prescriptions and check their validity.
Process prescriptions electronically, ensuring information is accurate and complete.
Locate, select, and measure appropriate medications and dosages.
Maintain prescription records and accurately file physician orders.
Sort, stock, and monitor pharmacy inventory.
Answer inquiries from patients and healthcare providers, referring complex issues to the pharmacist.
Research and resolve claims issues, including rejected insurance claims, while providing timely and accurate customer service.
Comply with safety and regulatory requirements and maintain a clean, safe pharmacy environment.
Provide courteous and prompt customer service by phone.
Triage and prioritize requests effectively.
Check medication expiration dates regularly.
Attend staff meetings as scheduled.
Perform additional duties as assigned.