Medical Assistant - Full Time - Wolf River

West Cancer Center•Germantown, TN

About The Position

The Medical Assistant supports patient care within a clinic or medical office setting under the direction of a provider. The role includes preparing exam rooms, supporting clinicians with procedures, maintaining a clean and safe environment, and providing patients with compassionate, informed care. The position calls for strong communication skills, medical assisting knowledge, and a commitment to teamwork and service excellence.

Requirements

High school diploma or equivalent.
At least six months of experience working in a medical facility as a Medical Assistant or in a similar healthcare role, unless replaced by completion of an accredited medical assisting program.
Basic Life Support (BLS) certification through the American Heart Association.
Strong written and verbal communication skills.
Ability to manage multiple tasks and maintain smooth clinic workflow.
Proficiency with basic computer use.
Ability to work independently and collaboratively as part of a care team.
Completion of required training programs within designated time frames.
Competence in motivational interviewing and teach-back techniques, or willingness to learn.
Ability to respond calmly and effectively during patient emergencies.

Nice To Haves

Graduate of an accredited medical assisting program.
Experience with electronic medical records (EMR).

Responsibilities

Fulfill patient care responsibilities as directed by physicians or other clinicians.
Prepare and maintain clean, organized exam rooms, instruments, and equipment.
Assist with clinical procedures and medical documentation as needed.
Support patient flow and maintain effective communication with patients and providers.
Greet patients warmly, use their names, and maintain a professional and compassionate demeanor.
Respond quickly and appropriately in emergency situations.
Follow clinic safety, infection control, and operational procedures.