About The Position

Hy-Vee is seeking a certified pharmacy technician with immunization certification to support pharmacists in prescription preparation and distribution and administer vaccines as permitted by law. The role includes prescription processing, insurance billing, customer service, inventory, and maintaining confidentiality and compliance. Technicians must maintain required licenses and certifications through continuing education. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school diploma or equivalent.
  • Certification as a licensed technician through a certified national program; must maintain continuing education requirements to keep the license active.
  • CPR and Immunization Certification; must maintain continuing education requirements to keep certification active.
  • Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
  • Ability to perform arithmetic, algebraic, and geometric calculations accurately.
  • Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
  • Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
  • Ability to maintain discretion and integrity when handling confidential patient information.
  • Ability to frequently stand and walk during shifts, including extended periods at a pharmacy counter or workstation.
  • Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
  • Work involves exposure to bloodborne pathogens and sharps associated with pharmacy operations and, for certified technicians, immunization administration.

Nice To Haves

  • Previous experience as a pharmacy technician or pharmacy clerk.

Responsibilities

  • Provide prompt, friendly customer service and handle inquiries that do not require a pharmacist’s expertise or judgment.
  • Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
  • Contact doctors’ offices to take or request refill prescriptions as needed.
  • Gather and maintain accurate patient information needed to prepare prescriptions.
  • Assist pharmacists in preparing prescription drug products for dispensing.
  • Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
  • Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
  • File dispensed prescriptions and report medication errors to appropriate personnel.
  • Order, receive, and stock pharmacy supplies and log invoices as necessary.
  • Perform cash transactions accurately.
  • Administer vaccines as allowed by law and in accordance with CPR and immunization certification requirements.
  • Maintain cleanliness of the pharmacy and dispensing area.
  • Protect customers’ private medical information in accordance with HIPAA.
  • Follow statutes and regulations pertaining to pharmacy technicians.
  • Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene, dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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