Non-Certified Pharmacy Technician
About The Position
Hy-Vee’s Non-Certified Pharmacy Technicians work toward national technician certification while gaining hands-on experience supporting pharmacists in the preparation and distribution of prescription medications. The role includes prescription processing, insurance billing, inventory, and customer service, while developing the skills and knowledge needed for a pharmacy career. This is a fast-paced retail pharmacy position involving multiple tasks throughout a shift, including filling prescriptions, answering telephone calls, and assisting customers. The technician works under pharmacist supervision and must follow applicable pharmacy laws, regulations, and Hy-Vee policies. The position involves handling and preparing hazardous drugs and may involve occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs. Training is provided, and adherence to pharmacy safety procedures is essential.
Requirements
- High school diploma or equivalent.
- Working toward licensed technician certification through a certified national program.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Vaccination certification is required if administering vaccines, as required by law.
- Successful completion of a pre-employment drug screen is required.
Nice To Haves
- Previous experience as a pharmacy clerk.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
- Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix prescription labels, and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
- File dispensed prescriptions and report medication errors to appropriate personnel.
- Order, receive, and stock pharmacy supplies and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law and with required certification where applicable.
- Maintain the cleanliness of the pharmacy and dispensing area.
- Protect customers’ private medical information in accordance with HIPAA.
- Comply with statutes and regulations pertaining to pharmacy technicians.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
