Certified Pharmacy Technician Jobs

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Certified Pharmacy Technician

Walgreens•Grand Rapids, MI
•$18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may assist and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers. The technician models and delivers a distinctive, customer-focused experience. The position supports prescription processing and dispensing, customer service, pharmacy workflow, inventory management, claims processing, clerical tasks, and department upkeep. It may also support pharmacists in clinical services and relationship-building with local medical providers and community health organizations. The technician earns and maintains applicable certification, completes assigned training and continuing education, and keeps current with developments in healthcare and pharmacy.

Requirements

  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist under supervision and in accordance with state, federal, and company policies.
  • Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
  • Retrieve, count, and pour pharmaceutical drugs, verify medication accuracy, and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
  • Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales on the assigned cash register, collect and handle cash, and help customers locate over-the-counter products.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
  • Assist with inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; report and file claims for shipment discrepancies or damaged prescription drugs.
  • Maintain knowledge of company asset-protection techniques.
  • May assist pharmacists with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
  • Help maintain relationships with local medical providers and community organizations through provider outreach and detailing.
  • Keep the Pharmacy Department stocked, clean, neat, and orderly.
  • Maintain respectful relationships with coworkers and comply with company policies and procedures.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend requested training, complete PPLs, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.
  • Engage customers and patients, resolve issues, answer questions, and model customer-service best practices.
  • Develop strong relationships with valuable customers.

Benefits

  • Benefits information is available at jobs.walgreens.com/benefits.

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