Case Manager Jobs

About The Position

Requirements

• Associate’s degree plus two years’ experience in the health and human services field OR four years’ experience in the health and human services field is required.
• Must complete Case Management Training and provide certificate within 6 months of hire.
• Computer experience in Microsoft Office programs and basic computer fluency.
• Ability to work with persons with severe and persistent mental illness; ability to work independently and as a member of a therapeutic team; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations.

Nice To Haves

• Bachelor’s degree in psychology, social work, or counseling is preferred.

Responsibilities

• Provides direct case management services to adults, usually on a weekly basis, in an effort to integrate individuals into the community.
• Meets or exceeds the billable hour standard of client contact hours set for position.
• Assists clients to identify, secure, and maintain community resources.
• Provides and coordinates necessary referrals and delivery of services among community agencies, employment contacts, and within the organization to ensure that client is receiving necessary services.
• Works in partnership with clients and other vested individuals to design and implement a comprehensive and individualized plan of care based on a strengths assessment.
• Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and CrossWinds standards and requirements. Submits daily appointment sheets, progress notes, treatment plans, client status reports, timesheets, and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements.
• Develops knowledge of community resources and how to access these services for the benefit of clients.
• Establishes and maintains a positive working relationship and professional demeanor with clients, external community partners, agency staff members, and visitors.
• Attends professional workshops and seminars in order to maintain and improve professional skills and meet licensure/certification requirements.