Case Manager

Millcreek of Arkansas•Fordyce, AR

About The Position

The Case Manager manages client, patient, or resident cases using clinical knowledge and expertise and may provide therapeutic services. The role provides case management and care coordination within the facility, coordinates continuity-of-care activities, and supports effective resource utilization, service delivery, and compliance with requirements from external agencies and referral sources. The Case Manager conducts psychosocial assessments and individual, family, and group sessions; coordinates treatment and discharge activities; and develops, implements, manages, and evaluates care plans. The role also collects and shares clinical data with the treatment team, communicates medical criteria and clinical information between insurance providers and the treatment team when needed, may provide clinical data to the business office, and promptly coordinates relevant treatment-team issues and activities.

Requirements

  • Bachelor’s degree in Social Work, Counseling, or a related human service field.
  • Current license in the state where the facility operates, if required.
  • CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
  • First aid may be required depending on the state or facility.

Nice To Haves

  • One or more years of experience working in a behavioral health setting.
  • Previous experience with the patient population served by the facility.
  • Previous experience in case management and/or utilization review.

Responsibilities

  • Provide case management and care coordination services for clients, patients, or residents in the facility.
  • Coordinate continuity-of-care activities for assigned clients and support appropriate resource utilization, service delivery, and compliance with external-agency and referral-source requirements.
  • Conduct psychosocial assessments and individual, family, and group sessions.
  • Coordinate treatment and discharge activities as needed.
  • Develop, implement, manage, and evaluate client, patient, or resident care plans.
  • Collect, correlate, and provide clinical data to the treatment team.
  • Communicate medical criteria and clinical information between insurance providers and the treatment team as warranted.
  • Correlate clinical data for the business office as required.
  • Coordinate issues or activities relevant to the treatment team in a timely manner.
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