Case Manager

You Thrive Florida•Leesburg, FL

10d•$18 - $18•Hybrid

About The Position

Responsible for the completion of functional assessments and coordinating appropriate community-based services for functionally impaired older persons. This is a full-time position eligible for benefits. The role requires knowledge of all formal and informal community resources and utilizes client-centered principles to facilitate coordination of services that support client self-sufficiency and focus on a continuum of care. Responsibilities include conducting telephone calls and client home visits to assess safety and ensure services are adequately provided, reviewing care plans, participating in staff meetings and community outreach, ensuring timely completion of APS referrals and assessments, maintaining updated client case records, completing ongoing training, developing informal support networks for clients, performing emergency calldowns, maintaining confidentiality, and adhering to agency policies and procedures.

Requirements

Bachelor’s Degree in Human Services or related field
One year of Case Management experience required.
Valid Florida Driver’s license
Must be insurable by company’s current insurance carrier.
Subject to federal, state and local legal requirements/background checks/clearance for working with vulnerable populations.
Use of arms, hands and fingers are constant.
Good eyesight (with corrective device) and good hearing (with corrective device) are essential.
Sitting, talking, walking, handling, use of depth perception and driving are frequent.
Light (up to 20 lbs.) lifting, stretching/reaching, grasping, and kneeling are occasional.
Knowledge of available community resources.
Skill in completing work with a high degree of accuracy.
Skill in paying attention to details.
Ability to effectively communicate orally and in writing.
Ability to establish effective working relationships with people.
Ability to use and operate a personal computer.
Ability to handle multiple tasks at the same time.
Ability to write clearly and concisely.
Knowledge of state and federal regulations for all program sources.
Knowledge of aging population and aging network.
Ability to speak in public.

Nice To Haves

An equivalent combination of education/experience may be considered.

Responsibilities

Responsible for knowledge of all formal and informal community resources.
Utilizes client centered principles to facilitate coordination of services which supports client self-sufficiency and focuses on continuum of care.
Conducts telephone calls/client home visits as required to assess client safety and to ensure services are adequately being provided and address client needs.
Review Care Plans and completes home visits to conduct semi-annual/annual reviews.
Participates in regularly scheduled staff meetings.
Participates in community outreach activities as directed to promote the Senior Services program.
Ensures initial commencement and any follow up activities related to APS referrals are completed timely.
Conducts peer-reviews as directed.
Ensures all assessments, care plans, narratives, and referrals are completed timely and meet required quality standards.
Ensures client case records are continually updated and meet quality standards.
Completes ongoing training requirements as directed.
Works with the clients and/or their caregiver to develop an informal support network (relatives, volunteers, friends, etc.) as needed.
Performs calldowns to clients during an emergency/disaster.
Maintains confidentiality in all aspects of client, staff and agency information.
Maintains professionalism, a positive image, and effective working interactions with co-workers, clients, and all outside contacts within the community.
Uses and follows the policies/procedures of You Thrive Florida, including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc.
Performs any additional duties as directed or assigned by supervisor, management staff, program director or You Thrive Florida management staff.