Caretaker Jobs

About The Position

Requirements

• High School Diploma or equivalent.
• 2 to 5 years of SALES experience with a preference for those with call center or inbound call experience.
• A Motor Club License is required for selling and servicing AAA ACA Memberships.
• Candidates must pass a background screening, including federal and state fingerprinting, and obtain the necessary licensing within 60 days of hire.
• Must be able to provide a work environment free from all disruptions and distractions.
• Must be able to maintain a stable, secure, and hard-wired internet connection for the duration of their employment. Wi-Fi connections are not permitted for use in the role.

Nice To Haves

• Preference for those with call center or inbound call experience.

Responsibilities

• Utilize relationship selling to aid members in maximizing membership benefits and plan domestic travel.
• Provide exceptional service to members by selling various Membership, Travel products, Financial Services products and other relevant AAA products and services.
• Provide courteous and professional assistance in responding to member inquiries concerning Membership benefits and service, Travel Reservations, general member inquiries, Financial Services, Driving School and Emergency Road Service in a high-volume contact center environment.
• Meet or exceed established production goals.
• Work overtime and/or on holidays as required by business needs.
• Be expected to work the day after the following holidays: Christmas, New Years, Memorial Day, July 4th, Labor Day and Thanksgiving, subject to any pre-approved PTO.

Benefits

• Computer equipment provided.
• Almost 4 weeks of Paid Time Off, plus 6 paid company holidays and 2 floating holidays.
• Paid Virtual Training.
• Company-wide Career mobility opportunities.
• Medical, Dental, and Vision plan options.
• Up to 2 weeks Paid parental leave.
• 401k plan with company match up to 7%.
• 2+ weeks of PTO within your first year.
• Paid company holidays.
• Company provided volunteer opportunities + 1 volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.