Care Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Communication skills and the ability to relate well to Business Office and Field leadership.
• Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
• Efficient time management and presentation skills as a member of a team.
• Ability to perform sedentary work, including sitting with the ability to alternate with standing as needed.
• Ability to communicate and hear accurately, operate a computer and office equipment, perform repetitive typing, and view and read a computer screen.
• Ability to comprehend information and use judgment to respond appropriately in various situations.
• Ability to occasionally walk, stand, and lift, carry, push, or pull 0–20 pounds; rare physical activities include crawling, crouching, kneeling, stooping, climbing stairs or ladders, reaching above shoulder height, and lifting under 10 pounds from waist to shoulder.

Responsibilities

• Greet everyone entering the clinic in a friendly and welcoming manner and create an inviting clinic atmosphere.
• Schedule new referrals received by fax or telephone from patients and physician offices, convert referrals into evaluations, and schedule patient visits.
• Verify patient insurance coverage and collect payments due at the time of service.
• Make welcome calls and monitor and influence arrival rates by creating a positive customer experience.
• Manage the clinic schedule efficiently.
• Manage document routing and non-clinical documentation.
• Manage personal overtime and deposits.
• Manage caseload, discharge candidates, progress notes, and insurance reporting.
• Monitor clinic inventory.
• Maintain an orderly and organized front office workspace.
• Attend required training with Territory Field Trainers for Raintree and other business-process updates, and complete quarterly compliance training.
• Perform other duties as assigned.

Benefits

• Annual paid Charity Day
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• Three weeks of paid time off
• Paid holidays
• 401(k) with company match