Resident Care Coordinator Specialist

The Aspenwood Company Parent•Houston, TX

About The Position

The Resident Care Coordinator (RCC) Specialist supports resident care in a senior living community, with responsibilities spanning medication administration, staff guidance and training, resident documentation, and day-to-day staffing coordination. The role provides direct resident care and responds to resident requests and emergencies while promoting safety, infection control, and a supportive environment. The specialist also assists the Director of Resident Care with staffing, service plans and assessments, shift reporting, supply inventory, and customer-service support. The position is based in the Greater Houston Area and pays $20.00 per hour. Willingness to travel and stay overnight at communities is required.

Requirements

High school diploma or GED.
1–2 years of prior resident care experience in a senior living community.
Delegated by a Registered Nurse for medication administration or Certified Medication Aide.
Excellent communication and customer service skills.
Strong problem-solving skills, good judgment, and attention to detail.
Understanding of HIPAA requirements.
Willingness to travel and stay overnight at communities.

Responsibilities

Audit medications to dispose of expired medication, identify refills, and ensure pharmacy follow-through; report findings to the Director of Resident Care or designee.
Orient and train new Resident Care Coordinators, Resident Medication Aides, and Resident Assistants through mentoring and demonstration.
Guide Resident Medication Aides and Resident Assistants to support adherence to policies and procedures.
Assist with electronic medical record training, order verification, and onboarding new employees.
Administer prescribed medications and treatments, monitor responses, and follow infection control policies.
Confer with residents’ physicians about medication administration concerns.
Maintain daily resident records, documenting medication distribution, health observations, and changes.
Keep the medication supply room clean and organized.
Provide direct resident care in accordance with the Resident Assistant Job Description.
Respond promptly to emergencies and resident requests to support safety and resident needs.
Encourage teamwork through positive interactions with co-workers.
Assist the Director of Resident Care with adequate staffing and filling scheduling gaps.
Coordinate assignments for Resident Assistants and Resident Medication Aides and manage daily staffing sheets.
Help create staffing schedules and communicate changes using the designated tool.
Address staffing concerns involving PTO, call-outs, and tardiness.
Assist with developing service plans and assessments.
Ensure shift reports are documented and communicated effectively.
Keep supplies stocked and ready and complete inventory for re-orders.
Assist with customer-service training and support, resolving concerns and requests.
Take on additional assignments as needed.