Resident Care Coordinator

Brookdale Senior Living Inc.•Santa Rosa, CA
•$24 - $29

About The Position

The Resident Care Coordinator provides direct supervision of caregiving within the community and helps ensure residents are treated with respect and dignity, their individual needs are recognized, and their independence is encouraged. The role helps foster a homelike atmosphere and supports the Health and Wellness Director in resident care, medication management, staffing, training, documentation, safety, and quality improvement. The position also communicates with residents’ families and community professionals and shares on-call duties as required. The employer describes Brookdale as an equal opportunity employer and drug-free workplace. Benefits depend on employment status. The posting also notes that base pay will be determined by the applicant’s skills and experience, without specifying a salary range.

Responsibilities

  • Directly supervise resident care staff, including monitoring performance, collaborating on evaluations, coaching and counseling, and conducting and documenting corrective action as needed.
  • Coordinate ongoing training and education for resident care staff.
  • Verify associate hours on time cards and weekly reports; prepare nursing schedules to provide appropriate coverage within budget; arrange replacement staffing and maintain records of staffing changes and irregularities.
  • Observe residents’ health status, address concerns within scope of practice, and promptly report significant changes, medication or treatment reactions, and incidents to the Health and Wellness Director or designee.
  • Assist the Health and Wellness Director or designee with medication management, pharmacy orders, and records; ensure medications are stored properly and medication carts, cupboards, and rooms are maintained according to standards.
  • Administer medication when permitted within scope of practice and review residents’ ability to self-administer medication as required by state regulations.
  • Monitor staff medication administration, including frequent audits of medication administration records (MAR).
  • Observe residents, document significant reactions, notify community leadership of relevant conditions and incidents, and promptly respond to residents’ emergency calls.
  • Communicate with families about residents’ personal needs and achievements; remind families about scheduled physician, dental, and eye appointments.
  • Assign vital-sign checks to associates and monitor compliance; ensure in-house ancillary medical services are scheduled and followed through.
  • Help organize and develop service plan reviews with appropriate resident care team members and families.
  • Maintain resident charts, including reviewing resident assistant documentation, conducting monthly MAR reviews, setting up new resident records, and thinning records as appropriate.
  • Participate in department quality improvement activities, including quality assurance surveys as assigned by community leadership.
  • Perform daily, weekly, and monthly safety and infection-control checks of the home and grounds to support resident health and safety.
  • Participate in community functions, including family socials and open houses, and communicate with community professionals.
  • Share on-call duties as required.

Benefits

  • Medical, dental, and vision insurance (part- and full-time eligibility).
  • 401(k) (part- and full-time eligibility; temporary associates may participate).
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional ID theft protection and pet insurance.
  • Paid time off (full-time only).
  • Paid holidays (full-time only).
  • Company-provided life insurance (full-time only).
  • Adoption benefit (full-time only).
  • Short- and long-term disability (full-time only).
  • Flexible Spending Accounts (full-time only).
  • Health Savings Account (full-time only).
  • Optional life and dependent life insurance (full-time only).
  • Optional accident, critical illness, hospital indemnity insurance, and legal plan (full-time only).
  • Tuition reimbursement (full-time only).
  • Qualified associates employed for at least a year may receive an advance of up to $725, less applicable taxes and withholding, for naturalization application costs.
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