Clinic Lead - Full Time

Integrity Care Group•Lawton, OK

25d•Onsite

About The Position

The Clinic Lead Coordinator supports clinic operations and patient care by overseeing day-to-day functions under the guidance of the Territory Manager and Regional Director. The role manages clinical and clerical schedules, coordinates onboarding and training, and maintains clinic flow and staffing to meet patient-volume expectations. Candidates must be comfortable cross-training in clinical and administrative roles. This is a working leadership position. The Clinic Lead is expected to regularly support clinical and front-office operations, including patient care, front-desk responsibilities, and coverage for call-ins or staffing gaps. Scheduling may vary based on clinic needs and may include extended shifts or rotating coverage. Administrative time is scheduled flexibly according to operational needs. The position works a minimum of 24 hours per week on scheduled shifts in either a clinical or clerical capacity.

Requirements

Comfortable cross-training in both clinical and administrative roles.
Able to work a minimum of 24 hours per week on scheduled shifts in either a clinical or clerical capacity.
Flexibility to adapt to clinic scheduling needs, including extended shifts or rotating coverage.

Responsibilities

Assist the Territory Manager with marketing initiatives.
Build monthly schedules for clinical and clerical employees, ensuring staffing ratios meet patient-volume expectations.
Coordinate with the Territory Manager and onboarding team to ensure new hires are onboarded appropriately.
Explain, initiate, and ensure completion of new-hire training schedules within the required timeframe.
Oversee clinical flow and direct staff assignments and duties to optimize patient flow.
Complete quarterly and weekly inventories.
Ensure deposits are taken to the bank in compliance with company policy and procedure.
Handle patient complaints professionally and assist with reporting them to the Territory Manager.
Conduct ordering while maintaining established budgets and supporting financial goals.
Oversee completion of laboratory logs and ensure staff accurately record requested data; assist with laboratory corrective action and training as needed.
Maintain competency in both clinical and PSS roles to provide coverage and guidance and help improve patient intake and care processes.
Work at least 24 hours per week in scheduled clinical or clerical shifts.
Participate in coaching and corrective action plans, including disciplinary plans, with the Territory Manager and Director.
Coordinate strategic initiatives with guidance from the Territory Manager and Territory Director.
Participate routinely in leadership discussions about clinic initiatives.
Ensure clinic staffing is adequate, manage staff call-ins, and facilitate coverage when needed.
Support patient care, front-desk responsibilities, and coverage for staffing gaps as operational needs require.