Care Coordinator (Specialty Pharmacy) - Cincinnati, OH
About The Position
House Rx is seeking an on-site Specialty Pharmacy Care Coordinator in Cincinnati, Ohio. As a member of the House Rx team, the Care Coordinator works closely with specialty care clinics and House Rx colleagues to improve the specialty pharmacy experience for patients and caregivers, and to make specialty medications more accessible and affordable. The role involves coordinating pharmacy processes and supporting patients throughout their specialty medication experience. The successful candidate will bring core pharmacy technician skills and experience with specialty medication benefits, prior authorizations, and financial assistance, while contributing to the development of workflows in a startup environment.
Requirements
- Mastery of core pharmacy technician skills, such as processing claims and dispensing medications.
- Comfort engaging with patients, providers, and other care team members in person and over the phone.
- Experience with specialty medication benefits investigation, prior authorization, and financial assistance.
- Interest in working in a startup environment and helping build workflows and processes.
- Proficiency with common pharmacy software systems.
- Familiarity with specialty medications, including those used in autoimmune, endocrinology, and oncology; willingness to learn unfamiliar therapeutic areas.
- Creative problem-solving skills and interest in positively impacting patients’ pharmacy experiences.
- Ability to work as an initiative-taking individual contributor while promoting teamwork and collaboration.
- Pharmacy technician, licensed practical nurse, or similar licensure as may be required in the applicable state.
- Technician registration or licensure in the state of employment.
Nice To Haves
- National certification as a CPhT.
- Experience with EMR systems such as EPIC, Cerner, or NextGen.
- Experience with specialty pharmacy systems such as Therigy, Asembia1, or ScriptMed.
Responsibilities
- Complete prior authorizations.
- Source financial assistance on behalf of patients.
- Process pharmacy claims.
- Coordinate medication dispensing and shipping.
- Improve the patient experience by answering questions and requests.
- Act as a liaison between patients, providers, and pharmacists.
Benefits
- Paid time off.
- Generous parental leave.
- Comprehensive healthcare, vision, and dental benefits.
- Competitive salary and equity stake.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
