Body Shop Estimator Jobs

About The Position

Requirements

• High school diploma or general education degree (GED)
• Four years related experience and/or training; or equivalent combination of education and experience.
• Effective Communicator with all levels of daily business contacts
• Must have the soft skills needed to engage with ALL customers and communicate effectively
• “Can Do, make it happen” attitude coupled with a High-energy level with a contagious optimism for the Body Shop Service business
• Ability to read, analyze, and interpret the most complex documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.

Responsibilities

• Communicates effectively with all business contacts
• Maintains a professional appearance, safe working habits, and compliance with all company policies.
• Maintains a Positive attitude and manages stress to ensure a calm, cool and collected image.
• Interviews customer to ensure all damage is documented and deductibles are known.
• Examines damaged vehicle to determine extent of structural, body, mechanical, or interior damage.
• Estimates cost of labor and parts to repair or replace each damaged item.
• Reviews repair / replace options by component to determine the best course for repairs
• Composes wreck estimates to include all known and understood charges (Parts, Labor, freight, Paint, sublet, ETC ….)
• Reviews all estimates prior to customer presentation to ensure all repairs are covered by the estimate and works to minimize the opportunity for supplemental estimates
• Keeps a list of estimates and communicates with the Body Shop Foreman and Manager on the progress towards earning each job.
• Coordinates with the Foreman and when a job is secured communicates with the customer on who at Worldwide Equipment will be managing their repairs – “hands the customer over to the Foreman”.
• Must maintain an empathetic view of our customers distress; works to create customized repair strategies to minimize our customer’s downtime and creates the best value for their overall spend.
• Contacts customers and asks for business and schedules work into the shop
• Foster teamwork within the department and with all other departments.
• Strives to learn and develop the skills needed to take on increasing responsibilities.
• Other duties as assigned by supervisor