Body Shop Estimator Jobs

About The Position

Requirements

• 2+ years of body shop estimating or collision repair experience preferred.
• Strong knowledge of OEM repair procedures and insurance estimating practices.
• Experience with CCC, Mitchell, Audatex, or similar estimating platforms.
• Excellent communication and negotiation skills.
• Strong attention to detail and organizational skills.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Inspect damaged vehicles to determine repair needs and scope of work.
• Prepare accurate, detailed repair estimates using approved estimating systems (e.g., CCC, Mitchell, Audatex).
• Identify structural, cosmetic, and mechanical damage in accordance with OEM repair procedures.
• Document damage with photos and notes to support insurance and internal review.
• Communicate repair plans, timelines, and estimates to customers clearly and professionally.
• Work directly with insurance adjusters to negotiate estimates, supplements, and approvals.
• Submit and track supplements as additional damage is identified during repairs.
• Maintain strong relationships with DRP partners and insurance representatives.
• Coordinate repair workflow with technicians, painters, parts, and sublet vendors.
• Monitor repair progress and adjust estimates or supplements as needed.
• Ensure parts availability aligns with repair schedules to minimize delays.
• Support cycle-time goals by proactively addressing bottlenecks or delays.
• Ensure all estimates comply with OEM repair guidelines, insurance requirements, and dealership standards.
• Maintain accurate and complete repair documentation in estimating and DMS systems.
• Review final repair orders for accuracy prior to billing and vehicle delivery.
• Support internal, insurance, and OEM audits as required.
• Assist the Body Shop Manager with reporting and performance tracking.
• Participate in training related to OEM repair procedures and estimating systems.
• Support customer follow-up and satisfaction initiatives.