Auto Body Shop Administrator / Estimator

Jim Shorkey Family Auto Group•Hempfield Township, PA

9d•Onsite

About The Position

Responsible for supporting daily operations of the body shop office, including writing estimates, processing parts orders, receiving parts, managing purchase orders, and assisting in administrative workflow. This role requires strong organizational skills, attention to detail, and the ability to work efficiently in a fast-paced collision repair environment.

Requirements

Working knowledge of the body repair methods.
Strong interpersonal and persuasive selling skills.
Valid Driver’s License with clean MVR
Ability to pass a background and drug test
CCC One, Mitchell & Audatex software usage
Above average computer skills

Nice To Haves

3-5 years of auto body estimator experience highly preferred
I -CAR Certificate of advanced training, preferred

Responsibilities

Write accurate repair estimates using approved estimating software (CCC, Mitchell, etc.)
Review repair plans with technicians and management
Upload photos and required documentation to insurance portals
Communicate with insurance adjusters as needed
Update repair files and ensure complete documentation
Maintain organized digital and physical job files
Create and issue purchase orders for parts and materials
Receive, verify, and check in parts deliveries
Inspect parts for damage, correctness, and completeness
Match parts to repair orders and stage appropriately
Process parts returns and core returns
Track backorders and follow up with vendors
Reconcile vendor invoices with purchase orders
Answer phones and assist customers professionally
Schedule estimates and repair appointments
Collect customer information and insurance details
Assist with check-in and vehicle delivery paperwork
Maintain daily production board / repair status updates
Support AR/AP processes as directed
File, scan, and maintain organized records
Perform data entry and maintain accurate system records