Body Shop Estimator

BERGSTROM AUTO•Oshkosh, WI
•$100,000

About The Position

Bergstrom Automotive is hiring a Body Shop Estimator for Bergstrom Body Shop of Oshkosh. The role involves inspecting damaged vehicles, assessing repair needs, and preparing accurate estimates. The estimator works with guests to explain repairs and pricing, coordinates with technicians, management, and insurance adjusters, and helps ensure repairs are timely, high-quality, and covered as approved. The position also involves reviewing repair orders, maintaining accurate records, and providing attentive customer service throughout the repair process. The schedule consists of shifts ranging from Monday through Friday, 7 a.m. to 6 p.m. Compensation includes a base salary plus a performance bonus; experienced and qualified candidates can expect to earn up to $100,000 or more per year.

Requirements

  • Previous experience as an auto body estimator or in a related automotive repair position.
  • Knowledge of auto body repair procedures and industry standards.
  • Strong communication skills and the ability to explain technical information clearly to guests and insurance companies.
  • Proficiency with estimating software such as Mitchell or CCC One and with Microsoft Office.
  • Ability to read and interpret repair manuals, schematics, and technical documents.
  • Strong attention to detail and excellent organizational skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Valid driver’s license with a clean driving record.

Responsibilities

  • Inspect damaged vehicles to assess repair needs and provide accurate, detailed repair-cost estimates.
  • Explain the repair process and pricing clearly and transparently to guests.
  • Collaborate with body shop technicians and management to ensure timely, high-quality repairs.
  • Communicate with insurance adjusters to document damage and confirm repair coverage.
  • Ensure estimates comply with company policies and industry standards.
  • Review repair orders and verify that estimates and work orders align with approved repairs.
  • Maintain accurate records of estimates, vehicle repairs, and communications with insurance companies.
  • Address guest concerns, provide progress updates, and support a smooth repair process.

Benefits

  • Competitive compensation
  • Medical, dental, vision, short- and long-term disability, and life insurance for full-time team members
  • Two weeks of PTO starting on the first day for full-time team members
  • Discounts on vehicles, service, and parts
  • 401(k) plan with company match for full-time team members
  • Paid holidays for full-time team members
  • Wellness program
  • Free team member clinic access
  • Free health coach
  • Employee assistance program
  • Employee referral program
  • Ongoing training and opportunities for growth and advancement
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