Body Shop Estimator

Crown Buick GMC•Lealman, FL

23d

About The Position

Crown Collision Center is seeking a motivated, skilled Body Shop Estimator to help drive business and establish the facility as a premier collision repair center. The Estimator is the primary customer contact and coordinates the activities and resources needed to meet customer requirements, from the estimate request through delivery of the repaired vehicle. The position includes writing accurate damage appraisals, following up with customers, monitoring repair progress and quality, communicating vehicle status, and presenting the completed vehicle to the customer. Crown Collision Center is part of the family-owned Crown Automotive Group, which has operated for 57 years. The company emphasizes employee well-being, growth, transparency, collaboration, and respect, and prefers to promote managers from within. The posted schedule is 7:30 a.m.–6:00 p.m. Monday through Friday, plus 8:00 a.m.–noon one Saturday per month.

Requirements

Experience as an auto body, body shop, collision repair, or other estimator.
Full knowledge of estimating systems.
Excellent interpersonal skills.
Excellent work habits.
Good oral and written communication skills.
Detail-oriented and punctual.
Pass a pre-employment background check and drug screening.
Have a current, valid, clean driver's license with three years of driving history.

Nice To Haves

Knowledge of metal, refinish, replacement, and repair techniques.

Responsibilities

Write accurate damage appraisals using company pricing and quality guidelines.
Conduct written and/or telephone follow-up with customers.
Monitor each vehicle's progress through the repair process and ensure it meets quality standards.
Provide customers with necessary information about vehicle status.
Deliver and present the repaired vehicle to the customer.
Coordinate the activities and resources needed to fulfill customer requirements from the estimate request through vehicle delivery.