Behavioral Health Medical Assistant Jobs

About The Position

Requirements

• Completion of medical assistant training through an apprenticeship program registered and approved by the Washington Department of Labor & Industries, or through a college program accredited by ABHES or CAAHEP.
• Certification through AAMA, NHA, or NCCT within 120 days of hire.
• For Washington locations, a Medical Assistant–Certified credential issued by the Washington State Department of Health.
• Excellent customer service and oral and written communication skills.
• Compassion for patients.
• Ability to work well in a team environment.
• Ability to multitask in a fast-paced work environment and anticipate future needs.
• Basic computer user skills.
• Medical terminology knowledge and accurate spelling ability.
• BLS (CPR/AED) certification.
• Valid driver's license and insurance.
• Commitment to supporting a safe and respectful environment.

Nice To Haves

• Previous experience in a community health clinic.
• Experience with an electronic health record (EHR).

Responsibilities

• Oversee clinic referrals to behavioral health and triage patients for appropriate behavioral health placement, communicating with internal and external resources.
• Schedule initial and follow-up appointments for behavioral health providers.
• Obtain external health records when appropriate.
• Greet patients, escort them to the behavioral health room, and inform them of visit delays.
• Conduct appropriate behavioral health screenings and gather information to maintain efficient patient flow.
• Monitor and update the behavioral health registry and communicate with internal and external resources.
• Perform phlebotomy and laboratory procedures as directed by the psychiatric provider.
• Support providers in meeting quality measures.
• Assist providers with processes, examinations, and patient education.
• Follow safety protocols, including safe sharps handling and disposal, personal protective equipment use, bloodborne pathogen precautions, and general employee and patient safety.
• Clean, prepare, and sterilize instruments.
• Perform other assigned duties, including supporting the CHAS Health Mission and Core Values.
• Work with children with complex behavioral health needs.

Benefits

• Annual milestone bonus for eligible employees: $500 for every year worked, up to $5,000.
• Employer-offered medical, dental, vision, long-term care, and life insurance.
• 401(k) with up to 6% employer match.
• More than six weeks of annual paid time off for full-time employees.
• Tuition assistance and student loan repayment.
• Childcare reimbursement of up to $7,500 annually.
• CME and license fee reimbursement.