Health Center Medical Assistant

Behavioral Health Services•Gardena, CA

About The Position

Under the supervision of a licensed provider and the direction of the Clinic Manager, the Health Center Medical Assistant supports efficient clinic operations and the delivery of comprehensive, patient-centered, integrated care. Services include primary care, behavioral health, women’s health, obstetrics, and medication-assisted treatment (MAT). The role contributes to preventive care, care coordination, and population health management to improve patient outcomes in a federally qualified health center setting aligned with HRSA requirements. The Medical Assistant performs clinical and administrative duties within the scope of California Business and Professions Code Sections 2069–2071. The role includes patient intake, clinical support, testing and medication administration as ordered, accurate EHR documentation, preventive-care support, care-gap follow-up, and coordination with patients and providers. The Medical Assistant also supports MAT and substance-use-disorder services, obstetric and women’s health care, behavioral health screening workflows, infection control, and facility safety.

Requirements

High school diploma or equivalent.
Completion of a Medical Assistant training program from an accredited institution.
Basic knowledge of medical terminology, clinical procedures, and infection-control standards.
Ability to perform front-office and back-office duties, including patient intake, vital signs, and documentation.
Valid California driver’s license and liability insurance if driving a personal or company vehicle on BHS business.
Ability to demonstrate professional judgment and decision-making and adhere to professional standards.
Proficiency in clinical skills and ability to support integrated-care workflows.
Ability to document patient information accurately and promptly in an EHR and adhere to infection-control, safety, and clinical protocols.

Nice To Haves

Experience with electronic health record (EHR) systems and basic computer skills.

Responsibilities

Room patients and obtain vital signs, medical history, and chief complaints.
Perform clinical and administrative duties in accordance with California Business and Professions Code Sections 2069–2071.
Perform preventive-care screenings, including depression, tobacco-use, and BMI screenings.
Identify and address care gaps using EHR tools and health maintenance alerts.
Prepare patients for examinations and assist providers during procedures.
Administer injections, immunizations, medications as ordered, and specialty injections, including MAT, psychiatry, and contraception medications.
Perform point-of-care testing, including glucose, urine dip, and pregnancy tests.
Conduct EKGs, phlebotomy if applicable, and specimen collection.
Operate and maintain autoclave equipment; sterilize instruments and supplies according to infection-control protocols and document and monitor the process.
Document patient information accurately and promptly in the EHR.
Support preventive health measures, including immunizations, cancer screenings, and annual wellness visits.
Review patient charts before visits to identify preventive services that are due or overdue.
Help close care gaps related to chronic conditions such as diabetes and hypertension.
Support quality measures aligned with UDS, HEDIS, and organizational quality-improvement goals.
Protect patient confidentiality in accordance with HIPAA.
Conduct patient outreach and support population-health initiatives.
Support MAT and substance-use-disorder services through intake, screening, pharmacy coordination, treatment-plan and follow-up support, and outreach that reinforces treatment adherence and appointment compliance.
Support obstetric care by assisting with prenatal visits, coordinating labs and screenings, providing patient education and follow-up, and assisting providers with women’s health procedures such as pelvic exams and Pap smears within scope of practice.
Support mental health services by administering and documenting standardized behavioral-health screening tools and assisting with non-dispensing medication-administration processes, documentation, and provider coordination.
Participate in the safety program to promote client and staff safety.
Maintain professional boundaries and standards of conduct, and treat clients with respect, care, and concern.
Maintain health and safety standards within the facility.
Recognize personal biases and demonstrate cultural sensitivity when working with diverse populations.
Attend meetings and trainings, participate in committees as assigned, and perform other duties as assigned.