Health Center Medical Assistant

Behavioral Health Services•Hawthorne, CA

About The Position

Under the supervision of a licensed provider and the direction of the Clinic Manager, the Health Center Medical Assistant supports efficient clinic operations and the delivery of comprehensive, patient-centered, integrated care. Services may include primary care, behavioral health, women’s health, obstetrics, and medication-assisted treatment (MAT). The role supports preventive care, care coordination, and population health management to improve patient outcomes in a federally qualified health center setting aligned with HRSA requirements. The Medical Assistant performs clinical and administrative duties, supports providers during examinations and procedures, maintains accurate electronic health records, and contributes to infection control, patient safety, and quality improvement. The position also helps coordinate care and close preventive and chronic-care gaps, including through patient outreach and support for MAT/SUD, obstetric, and mental health services.

Requirements

High school diploma or equivalent.
Completion of a Medical Assistant training program from an accredited institution.
Basic knowledge of medical terminology, clinical procedures, and infection control standards.
Ability to perform front-office and back-office duties, including patient intake, vital signs, and documentation.
Ability to maintain confidentiality and comply with HIPAA regulations.
Ability to demonstrate professional judgment and decision-making and adhere to professional standards.
Demonstrated proficiency in clinical skills and ability to support integrated care workflows.
Ability to accurately document patient information in an EHR in a timely manner and adhere to infection control, safety, and clinical protocols.
Valid California driver’s license and liability insurance if driving a personal or company vehicle on BHS business.
Adequate vision, hearing, manual dexterity, and eye-hand coordination to perform job duties.
Ability to stand, walk, sit, bend, and perform clinical and administrative tasks as required.

Nice To Haves

Experience with electronic health record (EHR) systems and basic computer skills.

Responsibilities

Room patients and obtain vital signs, medical histories, and chief complaints.
Perform clinical and administrative duties in accordance with California Business and Professions Code Sections 2069–2071.
Perform preventive care screenings, including depression, tobacco use, and BMI screenings.
Identify and address care gaps using EHR tools and health maintenance alerts.
Prepare patients for examinations and assist providers during procedures.
Administer ordered injections, immunizations, and medications, including specialty injections such as MAT, psychiatry, and contraception medications.
Perform point-of-care testing, such as glucose, urine dip, and pregnancy tests.
Conduct EKGs, phlebotomy if applicable, and specimen collection.
Operate and maintain autoclave equipment; sterilize instruments and supplies according to infection control protocols, including documentation and monitoring.
Document patient information accurately and promptly in the EHR and maintain patient confidentiality in accordance with HIPAA.
Support preventive health measures, including immunizations, cancer screenings, and annual wellness visits.
Review patient charts before visits to identify preventive services that are due or overdue.
Assist in closing care gaps related to chronic conditions such as diabetes and hypertension.
Support quality measures aligned with UDS, HEDIS, and organizational quality improvement goals.
Conduct patient outreach and support population health initiatives.
Support MAT/SUD services with intake, screening, pharmacy coordination, treatment plans, and follow-up; reinforce treatment adherence and appointment compliance through outreach.
Support obstetric care by assisting with prenatal visits, coordinating labs and screenings, providing patient education and follow-up, and assisting providers during women’s health procedures within scope of practice.
Support mental health services by administering and documenting standardized behavioral health screening tools and assisting with non-dispensing medication administration processes, documentation, and provider coordination.
Participate in safety programs and maintain facility health and safety standards.
Maintain professional boundaries and standards of conduct; treat clients with respect, care, and concern.
Recognize personal biases and demonstrate cultural sensitivity when working with diverse populations.
Attend meetings and trainings, participate in committees as assigned, and perform other duties as assigned.