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Barista - Temporary

Barnes & Noble•Allen, TX

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the efficient operation and attractive presentation of the Café by stocking deliveries, maintaining the bakes case and dining area, preparing food and drinks, and serving customers at the register in a quick, friendly, and professional manner. Baristas are expected to learn and apply operational skills, including using registers and other technology, merchandising, receiving and stocking products, following FIFO and product-dating practices, completing cleaning tasks, and observing loss-prevention and de-escalation procedures. They may also support the bookfloor team or other stores in the Cluster as needed and able. As their experience grows, Baristas build product knowledge across beverages, bakery, savory items, and gifting; maintain appealing displays; assist customers with customizations; and support sales objectives and promotions. The role requires following café safety, hygiene, and sanitation standards and company policies. Baristas who demonstrate mastery are expected to advance to Senior Barista.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including filling gaps when able; stores are open early mornings through late evenings, including weekends and most holidays.
  • Positive, energetic, dependable approach to assigned work.
  • Consideration and support for colleagues and a cheerful, helpful approach to customers.
  • Aptitude and willingness to learn new skills and knowledge.
  • Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
  • Enjoyment of working as a barista.

Responsibilities

  • Welcome customers, answer questions, and help them select beverages and café items.
  • Operate registers and serve customers quickly, reliably, and professionally.
  • Prepare food and drinks accurately using product information and recipe guides.
  • Maintain the presentation and cleanliness of the Café, including the bakes case, dining area, counter, and retail fixtures.
  • Receive, unpack, and stock deliveries accurately and efficiently.
  • Follow FIFO practices and date products consistently and correctly.
  • Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
  • Build product knowledge and use it to make customization recommendations and support café sales objectives, promotions, and retail options.
  • Use café training tools appropriately.
  • Support the bookfloor team and, when able and needed, other stores in the Cluster.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive health benefits, including medical, dental, and vision insurance
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement

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