Barista

Q Casino + Resort•Dubuque, IA

13d•$14 - $0•Onsite

About The Position

The Barista crafts and serves coffee and tea beverages while maintaining a welcoming atmosphere and providing an enjoyable guest experience. The role requires professionalism, exceptional customer service, attention to detail, and high-level hospitality in a fast-paced environment. The position is part-time at Q Casino + Resort in Dubuque, Iowa, and reports to the Lock 11 Restaurant Manager / Supervisor. It has no supervisory responsibilities.

Requirements

Formal education is not required.
Ability to work in a fast-paced, high-pressure environment.
Strong problem-solving skills and ability to adapt to changing situations.
Excellent communication and interpersonal skills.
Ability to stand and walk for extended periods.
Ability to lift and carry up to 50 lbs.
Ability to bend, stoop, and reach frequently.
Flexibility to work mornings, weekends, and holidays as required by event schedules.

Nice To Haves

Relevant experience as a barista is preferred.

Responsibilities

Prepare coffee and tea beverages according to recipes and quality standards.
Operate espresso machines, grinders, and other coffee-making equipment.
Greet guests and provide courteous, attentive, and efficient service, including recommendations based on their preferences.
Prepare and serve beverages promptly and accurately.
Engage with guests, answer inquiries, and help ensure a positive guest experience.
Keep the workspace clean and organized, including cleaning equipment, utensils, and surfaces.
Stay informed about coffee trends, brewing techniques, and menu items.
Follow health, safety, and sanitation regulations.
Handle and dispose of food and beverage waste properly.
Handle cash transactions and process guest payments using Agilysys POS.
Maintain a professional appearance and demeanor, follow company policies, and collaborate with colleagues and management.
Manage time and multitask while maintaining accuracy and cleanliness.