Barista Jobs in Spokane, LA

About The Position

Requirements

• Excellent customer service skills.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act honestly and with integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.
• Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

• Any previous comparable experience.

Responsibilities

• Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
• Maintain knowledge of department products and answer questions or make product suggestions.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Prepare beverages to recipe and quality standards and according to customer requests; process transactions using company best practices.
• Offer product samples and inform customers about coffee shop specials.
• Provide fresh products and accurate portions to help prevent shrink.
• Recommend coffee shop items to customers based on their needs.
• Use coffee shop equipment according to company guidelines; prepare, package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Use kitchen equipment, espresso machines, blenders, computerized scales, and steamers properly.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Stay current on present, future, seasonal, and special advertisements.
• Follow safety procedures, identify and report unsafe conditions, and comply with food safety regulations and guidelines.
• Inspect equipment for preventive maintenance and notify the appropriate department or store manager about repairs needed.
• Notify management of customer or employee accidents and report safety risks, issues, or illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict reasonably, cooperatively, and without confrontation.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.