Barista - Part Time

Horseshoe Bay Resort•Redwood City, CA

18d

About The Position

Grand Bay is seeking a passionate and dedicated Barista to join its hospitality team. The Barista delivers personalized service, upholds the company’s service standards, supports smooth café and food-and-beverage operations, and helps create memorable guest experiences. The role involves welcoming and engaging guests, preparing and delivering beverages, handling orders and payments, maintaining supplies and inventory, and keeping service areas clean and presentable. The associate may also support other Food and Beverage outlets as business needs dictate.

Requirements

At least one year of experience in the same or a similar position in the Food & Beverage industry.
Food Handlers and Responsible Beverage Service certifications.
High school diploma or GED equivalent.
At least 21 years of age.
Reliable and punctual attendance.
Excellent time-management skills, including the ability to prioritize and complete assigned tasks effectively.
Ability to travel by vehicle for business, training, and/or development.
Excellent interpersonal and customer service skills.
Excellent verbal and written communication skills, including the ability to convey messages clearly and write grammatically correct correspondence.
Ability to communicate clearly and confidently and to persuade and effect change positively.
Ability to work effectively independently with minimal supervision.
Strong analytical skills.
High attention to detail and accuracy.
Strong organizational skills.
Ability to prioritize effectively, meet deadlines, and produce work in a timely manner.
Ability to elicit and accept constructive feedback.
Ability to exert up to 40 pounds of force occasionally, up to 25 pounds frequently, and up to 15 pounds constantly to move objects.

Nice To Haves

Bilingual oral, speech, and writing skills in English and other languages are an asset.

Responsibilities

Arrive on time in proper uniform and ready to work.
Set up the Market and other service areas according to company procedures, inspect them, and ensure adequate supplies are available for business needs.
Requisition beverage items from the kitchen and storage.
Set up the café for beverage service, including stocking the cold station and display cases and preparing fruits and vegetables for smoothies.
Welcome guests, learn their names, and use their names in subsequent interactions.
Engage guests through suggestive selling and knowledge of the menu.
Receive orders and enter them accurately and promptly into the Point of Sale (P.O.S.) system.
Know menu details, including information relevant to guest experience, restrictions, and allergies.
Communicate special requests to support staff.
Prepare hot and cold beverages according to established recipes.
Deliver orders to guests in a timely manner.
Ensure guest checks are current and accurate before presenting them for payment.
Collect payment, obtain the member or guest’s signature for each transaction, and record hotel guests’ room numbers.
Assist in creating and executing beverage specials and featured menu items.
Maintain a clean and organized café and work area.
Prepare a requisition list for the following shift.
Maintain accurate daily inventory and records of low-stock items for ordering purposes.
Complete side work and closing procedures in accordance with company standards.
Visually inspect work areas and food service areas to ensure they are clean and presentable.
Report dining room incidents and concerns involving members, guests, or associates to Food & Beverage Management.
Support other Food and Beverage outlets as needed or as business dictates.

Benefits

Highly competitive wages.
An exceptional benefit plan for eligible associates and their family members.
RSP/401K matching program for eligible associates.
Discounts at Crescent-managed properties in North America for associates and their family members.

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