Copy of Barista- Hotel Peter and Paul

ASH (UK) Co Ltd • New Orleans, LA

18d

About The Position

We are seeking a Barista to craft guests’ first great moment of the day at the cafe. The Barista prepares espresso drinks, coffee, and light bites to specification; runs an efficient, welcoming counter; and builds genuine connections with guests. The role calls for pride in coffee craft, consistency, and the ability to keep service moving during busy periods without making guests feel rushed. The Barista also maintains the counter and equipment, answers menu questions, and sets a warm, upbeat tone for guests.

This is an active, on-your-feet role behind the counter for the full shift, often during high-volume morning periods. It involves frequent guest interaction in a fast-paced, high-energy environment, exposure to heat and steam from espresso equipment, and occasional lifting of coffee bags, milk cases, and supplies weighing up to 30 pounds. Flexible availability, including nights, weekends, and holidays, is expected based on business levels, key team milestones, events, or employee relations matters.

The base hourly rate is $10.00, plus tips. Full-time employees receive the listed benefits, subject to applicable enrollment eligibility and waiting periods.

Requirements

• Food Handler’s certification, or the ability to obtain it promptly.
• Experience with POS systems and basic cash handling.
• Ability to stay friendly, focused, and efficient during high-volume rush periods.
• Strong communication skills and genuine enthusiasm for hospitality.
• Flexible availability, including early mornings, weekends, and holidays; the availability section also notes nights, weekends, and holidays.
• Comfortable standing and moving continuously behind a coffee counter for a full shift.

Nice To Haves

• Prior barista or coffee shop experience; strong customer service backgrounds are also considered.
• Working knowledge of espresso equipment and coffee preparation techniques, or eagerness to learn quickly.

Responsibilities

• Prepare espresso drinks, coffee, tea, and specialty beverages consistently to recipe and presentation standards.
• Take and process orders accurately and efficiently through the POS system, including cash and card transactions.
• Prepare and serve light food items such as pastries, sandwiches, and grab-and-go offerings.
• Operate, clean, and maintain espresso machines, grinders, and other coffee equipment.
• Greet guests warmly and build rapport that encourages repeat visits.
• Maintain knowledge of the coffee and food menu, including ingredients and allergens, to answer guest questions.
• Upsell menu items, seasonal drinks, and add-ons naturally and without pressure.
• Restock coffee beans, milk, syrups, cups, and other supplies throughout the shift.
• Maintain a clean, organized, and sanitary counter, bar, and dining area in compliance with health department standards.
• Manage the line during peak periods, keeping wait times short without sacrificing quality.
• Handle guest concerns or order corrections promptly and professionally.
• Assist with opening or closing duties, including cash drawer counts and equipment breakdown and cleaning.

Benefits

• Medical, dental, and vision insurance enrollment with a generous company contribution to the monthly premium after 60 days of employment.
• Voluntary long-term and short-term disability plans, life insurance, accident and critical illness plans, and pet insurance available for enrollment after 60 days of employment.
• 401(k) retirement plan with 100% employer match up to 4% of annual salary after 90 days of employment.
• Annual paid time off: 10 vacation days, 4 personal days, and 11 holidays.
• Louisiana-mandated paid sick leave.
• Ash Hotel and food-and-beverage discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed