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Premier Banker- Clinton Township

TD•Clinton, NJ
•$28 - $42•Onsite

About The Position

The Premier Banker is an experienced banker and primary contact for a complex portfolio of mass affluent clients. The role proactively manages clients’ complete banking relationships, connects them with specialists to address their financial needs, and grows, deepens, and retains relationships by delivering convenient, personalized advice and service. The position works in a bank location and serves as a key contact for clients while collaborating with Wealth, Commercial, Small Business, Lending, and other internal partners. The role requires proficiency in banking and credit products, consultative sales, client outreach, and needs-based financial conversations. It also supports loan applications and closings, adheres to retail, wealth, regulatory, and AML requirements, and helps bank staff build referrals to the Premier program. The Premier Banker is expected to contribute to team performance, provide ongoing coaching, and deliver a positive, inclusive client and colleague experience.

Requirements

  • High school diploma or GED.
  • At least 2 years of financial or banking experience.
  • Consultative sales experience.
  • Understanding of and experience with retail and small business banking.
  • Experience interacting with mass affluent and high-net-worth clients.
  • Must maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) upon hire and be eligible for registration as a mortgage loan originator.
  • Must be eligible for employment with a covered financial institution under Regulation Z standards.
  • Satisfactory criminal background and credit report checks, and required applicant statements or certifications regarding government-agency findings.
  • Strong relationship-building and selling skills.
  • Detail-oriented, well-organized, self-starting, and energetic, with high attention to quality standards.
  • Ability to work collaboratively, communicate product knowledge, listen to client needs, and provide advice-based solutions or partner referrals.

Nice To Haves

  • Bachelor’s or university degree, or equivalent experience.
  • Successful completion of the Securities Industry Essentials Exam (SIE).
  • Life and Health license.

Responsibilities

  • Grow, deepen, and retain relationships with a mass affluent portfolio by proactively addressing clients’ banking needs through advice-based engagement.
  • Acquire and develop mass affluent client relationships by converting referrals and leads and conducting outbound prospecting.
  • Conduct proactive client outreach by phone, email, appointments, and other means; review financial information, discuss needs, recommend solutions, and coordinate introductions to appropriate partners.
  • Explain banking and credit products, offerings, and processes, and act as a liaison to Small Business, Wealth, Commercial, and Lending partners.
  • Deliver the TD Premier program to eligible clients and serve as a single point of contact by exploring products and services and connecting clients with partners as needed.
  • Provide excellent client service, address moderately complex concerns, and escalate banking issues or risks when appropriate.
  • Discuss loan products and applications, facilitate application intake, prepare documents, and conduct loan closings.
  • Maintain active NMLS registration and adhere to applicable Retail and Wealth policies, procedures, FINRA requirements, banking regulations, and AML procedures.
  • Collect and verify customer identification information and perform applicable client due diligence and enhanced due diligence under Business Unit AML procedures.
  • Build and maintain working relationships with internal partners through regular collaboration and meetings to identify opportunities to deepen client relationships.
  • Partner with Wealth Financial Advisors through warm referrals and joint pipeline review meetings to prepare for client interactions.
  • Coach bank staff on communicating the Premier program’s value and making referrals for mass affluent clients; provide ongoing coaching in assigned locations to support segment growth.
  • Ensure client and business documentation is accurate, reflects client and business intentions, and complies with applicable rules and operational requirements.
  • Meet individual and store performance metrics and contribute to operational excellence and a positive team environment.
  • Participate in personal development, model quality service, support the TD culture and Shared Commitments, and contribute to an inclusive colleague experience.
  • May train and mentor newer colleagues.
  • Complete occasional domestic travel; international travel is not expected.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Variable compensation or incentive awards, including potential cash and/or equity incentive awards
  • Training and onboarding
  • Online learning platform and mentoring programs

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