Part-Time Universal Banker (20 Hours), USC Vermont Branch
About The Position
The Universal Banker is an entry-level position responsible for assisting with sales, products, and service activities in coordination with the customer service team. The role aims to foster customer relationships and loyalty while helping increase sales to individual consumer clients. The position is part-time, 20 hours, at the USC Vermont Branch in Los Angeles, California. The listed annual salary range is based on full-time work and is prorated for part-time hires; the corresponding hourly rate is $22.84–$29.80. Citi may also provide eligible employees with incentive and retention awards and offers benefits that may vary by jurisdiction, job level, and date of hire.
Requirements
- 1–3 years of relevant experience.
- Previous retail banking or similar experience.
- Clear and concise written and verbal communication skills.
- High school diploma or equivalent.
Responsibilities
- Assist with basic account opening for existing customers.
- Provide service to internal and external customers to resolve account service issues.
- Execute financial transactions in accordance with bank policies and procedures.
- Refer opportunities to segment partners where appropriate.
- Create sales opportunities from service transactions and promptly and effectively resolve customer complaints and issues.
- Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
- Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets.
- Assess risk when making business decisions, consider the firm's reputation and the safeguarding of Citi, its clients, and assets, comply with applicable laws, rules, regulations, and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid time off, including vacation, sick leave, and paid holidays
- Eligible employees may receive discretionary and formulaic incentive and retention awards
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
